Field-Based Arcade Technician (Contract)

Family Entertainment Group LLC; Huntsville (AL); On-site; USD 34,000 - 55,000; Full time

Job summary

Family Entertainment Group LLC is seeking a reliable Independent Contract Route Technician to service 1-2 partner locations on a field-based schedule. The role requires visiting each location 2-3 times per week to inspect, clean, repair, and maintain arcade equipment, cranes, kiosks, and related systems, while using your own transportation and tools.

Ideal candidates will have experience with arcade or gaming equipment, strong troubleshooting skills, and the ability to work independently.

Qualifications

• Previous experience repairing arcade equipment, vending equipment, amusement devices, gaming equipment, electronics, or similar mechanical/electrical systems preferred.
• Strong troubleshooting and mechanical aptitude.
• Ability to work independently with minimal supervision.
• Excellent communication and customer service skills.
• Reliable transportation and a valid driver's license.
• Ability to lift up to 50 pounds and perform physical work.

Responsibilities

• Visit assigned locations 2-3 times per week on an established service schedule.
• Inspect, clean, test, and perform preventive maintenance on arcade games, cranes, kiosks, card readers, and redemption equipment.
• Troubleshoot and repair common mechanical, electrical, and electronic issues.
• Restock prizes, game cards, and operating supplies as needed.
• Perform crane merchandising, including organizing, filling, and maintaining prize displays to ensure an appealing guest experience.
• Maintain overall cleanliness of games, equipment, and the game area, ensuring all areas remain neat, presentable, and guest-ready.
• Complete service reports, repair documentation, and inventory updates after each visit.
• Communicate professionally with partner management regarding completed work and equipment needs.
• Report equipment requiring major repairs or replacement.
• Maintain a safe, organized work environment while servicing equipment.

Skills

Troubleshooting

Mechanical aptitude

Independent work

Communication

Customer service

Reliable transportation

Driver's license

Lifting up to 50 lbs

Job description

Family Entertainment Group LLC is seeking a reliable Independent Contract Route Technician to service 1-2 partner locations on a field-based schedule. The role requires visiting each location 2-3 times per week to inspect, clean, repair, and maintain arcade equipment, cranes, kiosks, and related systems, while using your own transportation and tools.

Ideal candidates will have experience with arcade or gaming equipment, strong troubleshooting skills, and the ability to work independently.