Independent Contractor Coordinator

Securitas Critical Infrastructure Services, Inc.; Herndon (VA); Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive benefits (Medical/Dental/V

Paid time off (Vacation/Sick/Holidays)

401k+ match

Growth and development opportunities

Job summary

Securitas Critical Infrastructure Services, Inc. seeks an Independent Contractor Coordinator to support federal background investigations.

The role guides Independent Contractors, collaborates with Engagement, Case Assignment, and Finance teams, and operates primarily remotely with occasional in-person requirements. Ideal candidates will have knowledge of government investigative standards, strong communication and leadership skills, and the ability to adapt quickly in a fast-paced security

Qualifications

• Bachelor’s Degree or equivalent is required.
• At least 3 years in the background investigations industry.
• U.S. citizenship and ability to obtain/maintain required clearances.
• Experience with metrics tools and delivery assurance.

Responsibilities

• Lead and manage IC Background Investigators to ensure timely, high-quality federal investigations.
• Analyze performance data to identify trends, improve processes, and report insights to leadership.
• Coordinate with Case Assignment to align distribution with investigator skills and capacity.
• Represent the team in customer meetings and address inquiries and escalations.
• Conduct performance reviews, field checks, and case file evaluations with clear feedback.

Skills

Leadership

Communication

Background investigations

Metrics tools

Education

Bachelor’s Degree or equivalent

Tools

SSBI/top-secret clearance

Job description

Now Hiring: Independent Contractor Coordinator

Location: Remote

The Independent Contractor Coordinator (ICC) supports federal background investigations by managing and guiding Independent Contractors to ensure timely, high‑quality work. The role partners with Engagement, Case Assignment, and Finance teams to meet operational and financial goals, operating primarily remotely with occasional in‑person requirements. Ideal candidates bring knowledge of government investigative standards, strong communication and leadership skills, and the ability to adapt quickly within a fast‑paced security environment.

Key Responsibilities:

• Lead and manage IC Background Investigators, ensuring timely, high‑quality federal background investigations.
• Analyze performance data to identify trends, improve processes, and report key insights to the Director of Investigations.
• Coordinate with Case Assignment teams to align case distribution with investigator skills and capacity.
• Represent the team in customer meetings, addressing inquiries, escalations, and partnership needs.
• Conduct performance reviews, field check rides, and case file evaluations, providing clear feedback and guidance.
• Ensure all cases meet quality standards and required submission timelines.
• Oversee compliance with VTC usage and security reporting obligations for clearance holders.
• Partner with customer Review staff to resolve reopens, clarify rework, and manage rebuttals.
• Ensure adherence to policies, procedures, and applicable employment regulations.
• Coach and develop ICs on investigative standards, techniques, tools, and procedural updates.
• Work with Finance on invoices, audits, and corrections, and support onboarding of new ICs.

What You Bring:

• Must be a citizen of the United States
• Must be at least 18 years of age
• Current (within the last 2 years) Single Scope Background Investigation (SSBI) or active Top-Secret level security clearance based on an SSBI, and able to obtain the required security clearance
• Ability to acquire and maintain any other specific special clearances/access requirements
• Bachelor’s Degree or equivalent is required; additional relevant experience can be substituted for the required education
• At least three (3) years of experience in the background investigations industry
• Experience with metrics tools, processes, and delivery assurance
• Must be able to successfully complete and pass all required training

What We Offer:

• Competitive benefits (Medical/Dental/Vision/FSA/More)
• Paid time off (Vacation/Sick/Holidays)
• 401k+ match
• Being part of a growing company with a reputation for excellence
• Enjoy opportunities for growth, training, and development

Why SCIS?

We’re committed to excellence, empowering our leaders to manage operations, mentor teams, and innovate in the security services industry. As part of our dynamic team, you’ll have the opportunity to make a meaningful impact while advancing your career in a supportive, high-performance environment.

A Word about EEO, Pay Transparency and Other Requirements….

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.