Income Maintenance Specialist: Remote-Eligible

Commonwealth of Pennsylvania; Kittanning (Armstrong County); Hybrid; USD 53,000 - 81,000; Full time

Benefits offered by this job

Free parking

Telework eligible

Job summary

Commonwealth of Pennsylvania's Armstrong County Assistance Office in Kittanning, PA, is seeking an Income Maintenance Caseworker. You will determine eligibility for programs like Medicaid, SNAP, LIHEAP, and more, interviewing clients by phone or in person and recording case notes.

After training, you’ll work in an office setting with a 37.5-hour week and potential telework depending on the role. Join a dedicated DHS team that serves communities by guiding clients toward stability and access to

Qualifications

• Four years of experience in interviewing or work requiring the analysis and interpretation of data; or
• A bachelor's degree; or
• Any equivalent combination of experience and training.
• Applicants will be considered to have met the educational requirements within 3 months of graduating.

Responsibilities

• Eligibility Review: Evaluate applications and determine eligibility for programs such as financial assistance, Medicaid, SNAP, LIHEAP, Nursing Home Care, and Waivers
• Customer Interviews: Conduct phone and in-person interviews to gather information and understand customer circumstances
• Policy Application: Interpret and apply state and federal regulations to ensure accurate case decisions
• Data Entry: Enter information into automated systems and perform manual calculations for case processing
• Case Documentation: Write clear and thorough case comments to record changes and document decisions
• Deadline Management: Complete all assigned work within required timeframes and established procedures

Skills

Interviewing

Data analysis

Regulatory interpretation

Education

Bachelor's degree

Job description

Commonwealth of Pennsylvania's Armstrong County Assistance Office in Kittanning, PA, is seeking an Income Maintenance Caseworker. You will determine eligibility for programs like Medicaid, SNAP, LIHEAP, and more, interviewing clients by phone or in person and recording case notes.

After training, you’ll work in an office setting with a 37.5-hour week and potential telework depending on the role. Join a dedicated DHS team that serves communities by guiding clients toward stability and access to