Income Maintenance Caseworker III - Long-Term Care/Special Assistance (LTC/SA)

Brunswick County

Bolivia (NC)

On-site

USD 45,000 - 60,000

Full time

3 days ago

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Benefits offered by this job

Health Insurance

401 (k) Plan

Paid Holidays

Vacation Leave

Long Term Disability

Job summary

Brunswick County is seeking an Income Maintenance professional to determine and maintain eligibility for Medicaid and LTC/SA programs. You will interview clients, process applications and reviews, verify information, and maintain case records using NC FAST.

Responsibilities include assisting with hearings, investigations, and emergencies, coordinating with medical providers and agencies, and responding to inquiries.

Qualifications

Minimum one year experience as Income Maintenance Caseworker II or equivalent.
Associate degree or two years of paraprofessional/public contact work.

Responsibilities

Determine and maintain Medicaid/Special Assistance eligibility for LTC/SA programs.
Conduct client interviews, process applications and reviews, verify information.
Enter data into NC FAST and maintain accurate case records.
Assist with hearings, investigations, and emergency situations.
Respond to client inquiries and coordinate with providers and agencies.

Skills

Interviewing

Data entry

Case assessment

Public assistance basics

Education

Associate degree in Human Services or related field

Tools

NC FAST

Medicaid policy knowledge

Job description

About Us

Brunswick County is a vibrant coastal community located in southeastern North Carolina with approximately 47 miles of idyllic beaches and an abundance of quaint countryside. While consistently ranked one of the fastest-growing counties in North Carolina, Brunswick County is steeped in history and hospitality, and both residents and visitors enjoy a laidback atmosphere, close-knit community, and plenty of coastal charm.

Careers

At Brunswick County we are committed to preserving our resources and enhancing the lives of our community through exceptional service. Join our team of talented staff and embark on a career where you will make a difference in the lives of those we serve. Our employees are our biggest asset, and we offer competitive wages, a comprehensive benefits package, and opportunities for advancement.

About Us

Careers

About This Opportunity

The Income Maintenance Caseworker III (IMC III) – Long-Term Care/Special Assistance (LTC/SA) is a vital member of the Income Maintenance team. This position is responsible for determining and maintaining eligibility for Medicaid and Special Assistance programs, including Long-Term Care, Special Assistance, SA In-Home, CAP, and PACE. Duties include conducting interviews, processing applications and reviews, verifying client information, completing eligibility determinations, maintaining accurate case records, and ensuring compliance with state and federal policies.

The IMC III also reviews financial resources and transfers, processes estate recoveries and recoupments, completes required CAP and Special Assistance reviews, responds to client inquiries, and coordinates with clients, medical providers, facilities, and other agencies. Additional responsibilities include compiling and entering information into NC FAST, attending required training, assisting with hearings and investigations, and providing support during emergency situations.

Must be available to work after normal business hours and during emergency situations.

Education and Experience

Graduation from an accredited associate degree program in Human Services Technology, Social Services Associated, Paralegal Technology, Business Administration, Secretarial, or a closely related curriculum; or

Graduation from high school and two years of paraprofessional, clerical, or other public contact, which included negotiating, interviewing, explaining information, gathering and compiling of data, analysis of data and/or performance of mathematical program; or
An equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.

One (1) year experience as Income Maintenance Caseworker II required.

Physical Requirements

Must be physically able to operate a variety of office equipment. Must be able to exert up to 20 pounds of force occasionally and/or up to 10 pound of force frequently, or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Additional Information

Brunswick County provides equal opportunity in employment for all qualified persons regardless of race, color, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by the law.

Reasonable accommodations may be provided to qualified individuals with disabilities throughout the application and employment process. If you require an accommodation, please contact us to discuss your needs.

Brunswick County is required by law to verify the identity and employment eligibility of all persons hired. Brunswick County participates in E-Verify to determine employment eligibility to work in the United States.

All positions with Brunswick County require a valid driver's license and candidates must be current on Brunswick County taxes. Offers of employment are contingent upon successful completion of a pre-employment background check and drug screening. For positions requiring work with children, selected candidates will be required to submit fingerprints to the North Carolina State Bureau of Investigation (NCSBI) for a pre-employment criminal history record check in accordance with G.S. 153A-94.2(b).

Brunswick County employees are the county's most valuable asset. Therefore, it is the county's desire to offer a very rich and generous menu of fringe benefits. You can visit https://www.brunswickcountync.gov/benefits to see more detailed information on benefits.

Brunswick County Offers The Following Benefits