Income & Benefits Navigator

U.S.VETS; Kapolei (HI); Presencial; USD 48.000 - 64.000; Jornada completa

Descripción de la vacante

U.S.VETS is seeking an Income & Benefits Specialist to support clients through benefits enrollment and income planning. The role reports to the Program Coordinator or Clinical Director and focuses on coaching clients, linking to resources, and coordinating with SSA, VA, and state programs to secure benefits.

The position requires a Bachelor’s degree in a social service field (or equivalent experience), strong communication and teamwork skills, and the ability to manage budgets and documentation

Formación

• Bachelor’s degree preferred; two years of experience in related work may substitute for a degree.
• Minimum one year of experience in social services or related field required.
• Knowledge of VA and civilian benefits enrollment processes.
• SOAR training preferred or must be completed within 30 days of hire.
• Valid driver’s license required; must meet insurance requirements.

Responsabilidades

• Provide income and benefits services to clients and link to benefits and community resources; monitor progress.
• Screen for eligibility, schedule appointments, and assist clients with benefits enrollment.
• Prepare initial financial budget and income sustainability plan and update regularly until discharge.
• Assess eligibility for referrals to mainstream resources and coach clients on benefits options.
• Coordinate with agencies (SSA, VA, State welfare) to secure benefits for clients.
• Document services with case management and maintain client databases and assessment processes.
• Produce monthly service reports and maintain collaborative relationships with community organizations.

Conocimientos

Effective communication

Active listening

Interpersonal skills

Teamwork

Time management

Organizational skills

Educación

Bachelor’s Degree in Social Work, Psychology, Counseling, or related field

Descripción del empleo

U.S.VETS is seeking an Income & Benefits Specialist to support clients through benefits enrollment and income planning. The role reports to the Program Coordinator or Clinical Director and focuses on coaching clients, linking to resources, and coordinating with SSA, VA, and state programs to secure benefits.

The position requires a Bachelor’s degree in a social service field (or equivalent experience), strong communication and teamwork skills, and the ability to manage budgets and documentation