Incident Response Tech - Secret Clearance, On-Site

KaylaTek®; Westphalia (MD); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

401(k) with company match

Paid Time Off

11 Paid Holidays

Employee Assistance Program (EAP)

Professional Development Program

Military Leave Support

Referral bonuses and more

Job summary

KaylaTek is hiring for a Major Incident Response position based at Joint Base Andrews, MD. This full-time on-site role requires an active Secret clearance and CompTIA Security+ certification, with duties focused on incident management, triage, and rapid coordination across teams.

The position offers challenging operational work, the chance to influence DoD IT resilience, and a pathway for ongoing professional development and benefits.

Qualifications

• Two years of work experience in a DoD environment.
• Strong foundational understanding of network equipment, architecture and capabilities.
• Exceptional written and oral communication skills.
• Ability to multitask effectively and perform decisively under pressure.

Responsibilities

• Identify and classify major IT incidents using data from AFNCR work centers and monitoring tools.
• Serve as primary triage contact, orchestrating resolution with internal/external teams.
• Establish troubleshooting conferences and keep stakeholders updated through incident lifecycle.
• Maintain situational awareness and communicate incident status to government leadership.
• Drive investigation and coordinate root cause analysis with the problem management team.

Skills

DoD environment

Networking basics

Communication

Multitasking under pressure

Security best practices

Job description

KaylaTek is hiring for a Major Incident Response position based at Joint Base Andrews, MD. This full-time on-site role requires an active Secret clearance and CompTIA Security+ certification, with duties focused on incident management, triage, and rapid coordination across teams.

The position offers challenging operational work, the chance to influence DoD IT resilience, and a pathway for ongoing professional development and benefits.