Incident Response Engineer — Cloud Ops & Customer Impact

Amazon; Carson City (NV); On-site; USD 28,000 - 41,000; Full time

Job summary

Amazon in the USA is seeking an Incident Management Engineer to join the IDR team within E2M, focusing on alarm monitoring and rapid incident response for customer portfolios.

The role requires a Bachelor's degree and strong analytical, communication, and leadership skills to guide critical decisions and protect AWS customers worldwide.

This on-site position offers exposure to global operations and opportunities to influence operational excellence and customer trust.

Qualifications

• Bachelor's degree and strong analytical skills.
• Experience in incident detection and response is preferred.

Responsibilities

• Manage incident detection and response within the IDR/E2M group.
• Coordinate with stakeholders to communicate incident status and resolutions.

Skills

Incident management

Analytical thinking

Communication

Education

Bachelor's degree

Job description

Amazon in the USA is seeking an Incident Management Engineer to join the IDR team within E2M, focusing on alarm monitoring and rapid incident response for customer portfolios.

The role requires a Bachelor's degree and strong analytical, communication, and leadership skills to guide critical decisions and protect AWS customers worldwide.

This on-site position offers exposure to global operations and opportunities to influence operational excellence and customer trust.