Incident Management Liaison - 67039778

Other; Daytona Beach (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

Agency for Persons with Disabilities is seeking an Incident Management Liaison to receive, review, and enter incident reports into IMS. The role coordinates with APD teams, providers, and Waiver Support Coordinators while ensuring HIPAA compliance.

The position ensures reports reach management, follows up with providers, and confirms wellness visits occur within required timeframes. High school diploma and proficiency with Excel/IMS are required.

Qualifications

• High school diploma or equivalent.
• Experience using Microsoft Excel.
• Knowledge of Microsoft Office Suite and IMS.
• Ability to track and meet reporting deadlines.
• Demonstrated attention to detail.

Responsibilities

• Receive, review, and enter incident reports into the Incident Management System.
• Manage abuse, neglect, and exploitation reports while ensuring HIPAA compliance.
• Coordinate with APD regional/state teams, providers, and Waiver Support Coordinators.
• Forward critical incident reports to management and ensure timely follow-ups with providers.
• Monitor wellness visits and ensure deadlines are met.

Skills

Microsoft Excel

Incident Management System (IMS)

Microsoft Office Suite

Deadline tracking

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Excel

Incident Management System (IMS)

Job description

The Incident Management Liaison is a Career Service position with the Agency for Persons with Disabilities responsible for receiving, reviewing, and entering incident reports into the Incident Management System. The role manages abuse, neglect, and exploitation reports, coordinates with APD regional and state teams, providers, and Waiver Support Coordinators while maintaining HIPAA compliance. The position ensures critical incident reports are forwarded to management, follow-ups are conducted with providers, and wellness visits occur within required timeframes.

Key qualifications:

• High school diploma or equivalent
• Experience using Microsoft Excel
• Knowledge of Microsoft Office Suite and Incident Management System (IMS)
• Ability to track and meet reporting deadlines
• Demonstrated attention to detail