Incident & Crisis Response Lead Analyst

WTW; United States; Remote; USD 82,000 - 92,000; Full time

Benefits offered by this job

Health and Welfare Benefits

Paid Time Off

401(k) Plan

Job summary

WTW is seeking a professional in the United States for Incident & Crisis Management Support. The ideal candidate will have 4-7 years of experience in Operational Resilience and Business Continuity. Responsibilities include coordinating response activities, maintaining documentation, and conducting Business Impact Analyses. A competitive salary between $82,000 and $92,000 USD annually is offered, along with eligibility for an annual short-term incentive bonus and comprehensive benefits.

Qualifications

• 4 - 7 years of experience in Operational Resilience, Business Continuity, or Incident Management.
• Experience in supporting incident/crisis response activities in a matrix organization.
• Hands-on experience with Business Impact Analyses and BC/DR planning.
• Familiarity with resilience frameworks and regulatory standards.

Responsibilities

• Coordinate response activities during operational disruptions.
• Maintain and update incident management documentation.
• Conduct Business Impact Analyses and continuity assessments.
• Contribute to resilience testing initiatives and process improvements.

Skills

Operational Resilience

Business Continuity

Incident Management

Crisis Response

Communication

Job description

WTW is seeking a professional in the United States for Incident & Crisis Management Support. The ideal candidate will have 4-7 years of experience in Operational Resilience and Business Continuity. Responsibilities include coordinating response activities, maintaining documentation, and conducting Business Impact Analyses. A competitive salary between $82,000 and $92,000 USD annually is offered, along with eligibility for an annual short-term incentive bonus and comprehensive benefits.