Global Crisis & Incident Lead

Willis Towers Watson; United States; On-site; USD 82,000 - 92,000; Full time

Benefits offered by this job

Health and welfare benefits including medical, dental, and vision.

Paid time off and various leave benefits.

401(k) plan with company contributions.

Job summary

Willis Towers Watson is seeking an Incident / Crisis Management Lead to enhance crisis event management response capabilities. This role involves leading disruption events while ensuring operational resilience across global teams.

The ideal candidate will possess strong crisis management skills, regulatory knowledge, and experience in financial services. A comprehensive benefits package and competitive salary range of $82,000-$92,000 annually are offered, along with bonus eligibility.

Qualifications

• 3-5+ years of experience in crisis management or incident response in a global organization.
• Ability to remain calm and decisive under pressure with 24/7 availability.
• Strong written and verbal communication and presentation skills.

Responsibilities

• Support the development of a global crisis response framework.
• Manage and facilitate business responses to major disruption events.
• Build strong relationships across business units for crisis alignment.

Skills

Crisis management

Incident response

Stakeholder engagement

Crisis communication

Regulatory knowledge

Education

Deep understanding of global operational resilience related regulatory requirements

Certifications such as CBCP, MBCI, DRI or equivalent

Job description

Willis Towers Watson is seeking an Incident / Crisis Management Lead to enhance crisis event management response capabilities. This role involves leading disruption events while ensuring operational resilience across global teams.

The ideal candidate will possess strong crisis management skills, regulatory knowledge, and experience in financial services. A comprehensive benefits package and competitive salary range of $82,000-$92,000 annually are offered, along with bonus eligibility.