Incident Commander – Security & Emergency Response

Surefox North America; Menlo Park (CA); On-site; USD 60,000 - 62,000; Full time

Job summary

Surefox North America Inc is seeking an experienced Incident Commander to serve as liaison between Surefox and clients, delivering emergency response and adherence to policies and regulations. The role involves coordinating with Shift Supervisors and Area Managers, conducting security patrols, and preparing incident reports to ensure client safety and compliance.

Starting pay is $28.75/hour with increases after 60 and 90 days, and shifts include day and grave options.

Qualifications

• Must be eligible for employment in the United States.
• Must be at least 18 years old per state guidelines.
• Must be able to pass an extensive background check and drug screening.
• Must live within driving distance or be willing to relocate.
• Must hold a BSIS guard card or be eligible to qualify for one.
• Must have a high school degree or equivalent.
• Ability to react to and handle emergencies with composure.

Responsibilities

• Develop relationships with clients and facilitate cross-department collaboration.
• Track and report program performance assurance and compliance per guidelines.
• Perform security patrols of designated areas on foot and monitor access.
• Respond promptly and safely to emergency situations on site.
• Contact police or fire department in case of an emergency.
• Monitor entrances and exits and authorize access as needed.
• Observe departing personnel to prevent theft of company property.
• Prepare reports on accidents, incidents and suspicious activities.

Skills

Emergency response

Observational skills

Communication

Decision making

Teamwork

Independence

Education

High school diploma or equivalent

BSIS Guard Card eligibility

Job description

Surefox North America Inc is seeking an experienced Incident Commander to serve as liaison between Surefox and clients, delivering emergency response and adherence to policies and regulations. The role involves coordinating with Shift Supervisors and Area Managers, conducting security patrols, and preparing incident reports to ensure client safety and compliance.

Starting pay is $28.75/hour with increases after 60 and 90 days, and shifts include day and grave options.