Incentives Programs Manager, Energy Efficiency Partnerships

Q Consulting; Plymouth (MN); On-site; USD 90,000 - 130,000; Full time

Job summary

Q Consulting is seeking a Manager, Customer Incentives who will lead a team of Analysts to maximize incentive opportunities for energy efficiency projects and support the Internal Sales function by reducing payback and upfront capital.

The role involves managing daily operations, refining reporting systems, training staff, and building relationships with utility representatives across North America to optimize incentives and processing efficiency.

Qualifications

• Four-year degree preferred in Business or Environmental Studies, Engineering or related field.
• 2+ years of management experience preferred.
• Experience within the energy industry and/or with utility incentive programs required.
• Leadership and communications skills to be an effective leader and negotiator.
• Experience in a fast-paced and changing industry/business.

Responsibilities

• Lead and support the Incentive Analysts to ensure high performance, engagement, and equitable workload distribution.
• Identify and implement process improvements to enhance efficiency, accuracy, and profitability of incentive processing.
• Oversee detailed forecasting, tracking, and reporting of incentive estimates, applications, and payments, while refining internal reporting systems for improved management.
• Maintain deep knowledge of incentive structures and key industry players across North America.
• Build and maintain strong relationships with utility representatives to understand the right approach for maximizing incentives and improving processing efficiency.
• Support Internal Sales function in customer portfolio prioritization by building and maintaining knowledge database, including incentives, energy rates, decarbonization, and legislation.
• Manage and communicate workload assignments to Analysts at both a Customer and Regional level to ensure balanced task distribution and timely completion.
• Coach Analysts on identifying and driving initiatives across energy-saving measures and incentive opportunities at utility, state, and federal levels to maximize incentives.
• Develop and deliver regular training programs to enhance the accuracy of documentation, improve the level of analysis in incentives processing, and ensure timely incentive payments.
• Support and coach analysts for growth and success in their careers.
• Represent organization at industry events to support goals and expand professional networks.
• Other duties as assigned.

Skills

Communication

Analytical

Team leadership

Problem solving

Attention to detail

Multi-tasking

Under pressure

Customer service

Sales skills

Team collaboration

Education

Four-year degree in Business or Environmental Studies, Engineering or related degree

Tools

Microsoft Word

Microsoft Outlook

Excel

Job description

Q Consulting is seeking a Manager, Customer Incentives who will lead a team of Analysts to maximize incentive opportunities for energy efficiency projects and support the Internal Sales function by reducing payback and upfront capital.

The role involves managing daily operations, refining reporting systems, training staff, and building relationships with utility representatives across North America to optimize incentives and processing efficiency.