Incentive-Based Mortgage Loan Originator

Fifth Third Bank; Reynoldsburg (OH); On-site; USD 50,000 - 80,000; Full time

Job summary

Fifth Third Bank in Reynoldsburg, Ohio is seeking a Mortgage Loan Originator to manage the residential loan process from application to closing. You will develop referral contacts, stay current on loan products, and handle documentation and customer communications to ensure timely closings.

The role emphasizes risk-aware, compliant lending and active pipeline management with an emphasis on customer service and cross-selling opportunities.

Qualifications

• High school diploma or equivalent mandatory.
• Four-year college degree preferred.
• Knowledge of conventional and/or government lending guidelines.
• Knowledge of residential mortgage processing, underwriting, and closing procedures.
• Knowledge of federal lending regulations governing real estate lending.
• Demonstrated organizational skills.
• Strong written and verbal communications skills.
• Demonstrated teamwork and customer service skills.
• Proven computer skills.
• Basic sales technique skills.
• Strong desire to excel in a competitive environment.
• This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).

Responsibilities

• Develop referral contacts (realtors, builders, professional and personal contacts).
• Maintain knowledge of Fifth Third Mortgage Company’s policies and procedures.
• Maintain knowledge of available loan products, processing procedures, and underwriting and general departmental guidelines.
• Follow defined protocol for escalation exceptions.
• Take applicant applications by completing Fannie Mae form 1003 on the laptop.
• Utilize the laptop for communication and access of daily rates, applicant credit reports, Loan Prospector responses and transmitting the loan to LOMAS.
• Collect appropriate documentation from each applicant and deliver loan package in the time frames set by management.
• Manage pipeline for all originated loans through closing and complete required management reports.
• Communicate with branches and/or applicants of providing timely updates and progress reports.Maintain high levels of customer service while managing each applicant’s and support staff’s expectations.
• Attend and participate in all Consumer Lending meetings as required by management.

Skills

Mortgage lending knowledge

Underwriting basics

Sales skills

Customer service

NMLS registration

Communication

Organization

Microsoft Office

Education

High school diploma

Bachelor's degree preferred

Job description

Fifth Third Bank in Reynoldsburg, Ohio is seeking a Mortgage Loan Originator to manage the residential loan process from application to closing. You will develop referral contacts, stay current on loan products, and handle documentation and customer communications to ensure timely closings.

The role emphasizes risk-aware, compliant lending and active pipeline management with an emphasis on customer service and cross-selling opportunities.