Business Systems & Process Analyst

The Planet Group; Chicago (IL); On-site; USD 50,000 - 70,000; Full time

Job summary

A global business support organization is seeking an associate-level candidate for the Shareholder Services team. The role involves supporting system access, overseeing process improvements, and resolving internal system issues. Candidates should demonstrate strong communication, organizational skills, and a customer service mindset. Ideal for those looking to thrive in a fast-paced environment and contribute to optimal client service. This opportunity is located in Chicago, Illinois.

Qualifications

• Ability to work well under pressure and multi-task in a deadline-driven environment.
• Demonstrates accountability and sense of urgency.
• Willingness to be a self-starter with strong analytical skills.

Responsibilities

• Support Shareholder Services teams with system access and data transmissions.
• Resolve internal and vendor system issues affecting operations.
• Oversee client FTP setup and coordinate vendor hardware updates.
• Drive process improvements to enhance operational workflows.

Skills

Exceptional communication skills

Prioritization

Organizational skills

Time management

Interpersonal skills

Problem-solving

Attention to detail

Customer service mindset

Job description

A global business support organization is seeking an associate-level candidate for the Shareholder Services team. The role involves supporting system access, overseeing process improvements, and resolving internal system issues. Candidates should demonstrate strong communication, organizational skills, and a customer service mindset. Ideal for those looking to thrive in a fast-paced environment and contribute to optimal client service. This opportunity is located in Chicago, Illinois.