Inbound Sales Specialist (Remote-Friendly)

careers-mci; Dallas (TX); Hybrid; USD 32,000 - 52,000; Full time

Job summary

MCI in Dallas, TX seeks a Full-Time Inbound Sales Representative to assist customers with questions and purchasing needs. You will provide outstanding service while identifying opportunities to recommend products and services that fit each customer’s needs.

The role emphasizes relationship-building, meeting sales goals, and documenting interactions; ideal candidates are 18+, hold HS diploma or GED, have strong communication and basic computer skills, and can work in a fast-paced environment.

Qualifications

• Must be 18 years or older.
• High school diploma or GED required.
• Excellent communication and listening skills.
• Customer-focused with strong interpersonal skills.
• Basic computer proficiency.
• Ability to multitask in a fast-paced environment.
• Strong problem-solving abilities.
• Reliable attendance and punctuality.

Responsibilities

• Answer inbound customer calls professionally and efficiently.
• Understand customer needs and recommend appropriate products or services.
• Guide customers through the purchasing process.
• Build trust through excellent customer service.
• Meet sales and performance goals.
• Accurately document customer interactions.
• Maintain knowledge of products, services, and promotions.
• Follow company policies and quality standards.

Skills

Communication skills

Customer focus

Computer literacy

Multitasking

Problem solving

Reliability

Education

High school diploma or GED

Tools

CRM software experience

Job description

MCI in Dallas, TX seeks a Full-Time Inbound Sales Representative to assist customers with questions and purchasing needs. You will provide outstanding service while identifying opportunities to recommend products and services that fit each customer’s needs.

The role emphasizes relationship-building, meeting sales goals, and documenting interactions; ideal candidates are 18+, hold HS diploma or GED, have strong communication and basic computer skills, and can work in a fast-paced environment.