Inbound Customer Service & Sales Specialist

Concentrix; High Shoals (NC); On-site; USD 35,000 - 45,000; Full time

Job summary

Concentrix is seeking a Customer Service / Inbound Sales Representative to handle customer interactions across calls, chats, and emails.

You will resolve issues, recommend products that meet client needs, and deliver exceptional service to support loyalty and revenue growth.

Join a diverse, people-centric environment with global brands and opportunities to develop your sales and service skills at Concentrix.

Qualifications

• Experience in customer service roles.
• Strong communication and problem-solving skills.

Responsibilities

• Handle incoming calls, chats, and emails.
• Resolve customer issues and provide clear solutions.
• Recommend products or services that meet client needs.

Skills

Customer service

Inbound sales

Job description

Concentrix is seeking a Customer Service / Inbound Sales Representative to handle customer interactions across calls, chats, and emails.

You will resolve issues, recommend products that meet client needs, and deliver exceptional service to support loyalty and revenue growth.

Join a diverse, people-centric environment with global brands and opportunities to develop your sales and service skills at Concentrix.