Inbound Sales Pro - High-Volume Support & Commission

Amynta Group; Logan (UT); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) with company match

Paid vacation/PTO

Paid holidays

Employee referral bonus

Collaborative workspace

Outdoor lifestyle in Cache Valley

Job summary

Amynta Group is seeking an UTS Inbound Sales Associate in Cache Valley, Utah to identify and service customers with extended service or maintenance plans. The role involves answering inbound calls, emails, and chats, troubleshooting issues, and delivering routine customer service in a high-volume environment.

Responsibilities include maintaining product knowledge, providing accurate information, resolving issues, and collaborating with internal teams.

Qualifications

• High school diploma or equivalent.
• Experience in high‑volume phone‑based customer service.
• Excellent written and verbal communication.
• Strong organizational and multitasking abilities.
• Team player with good collaboration.
• Reliable attendance and punctuality.
• Proficient with Microsoft Office and basic software.

Responsibilities

• Answer inbound phone calls with a service‑oriented attitude.
• Provide routine customer service over phone, email, or chat.
• Maintain knowledge of client products, services, promotions.
• Deliver accurate information and resolve issues per standards.
• Research and communicate information clearly to customers.
• Escalate unresolved issues per procedures.
• Document customer information in CRM systems.

Skills

Customer service

Phone handling

Verbal communication

Written communication

Time management

Team player

Attention to detail

Attendance

MS Office

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Amynta Group is seeking an UTS Inbound Sales Associate in Cache Valley, Utah to identify and service customers with extended service or maintenance plans. The role involves answering inbound calls, emails, and chats, troubleshooting issues, and delivering routine customer service in a high-volume environment.

Responsibilities include maintaining product knowledge, providing accurate information, resolving issues, and collaborating with internal teams.