Inbound Sales Pro - Commission & Benefits

EDPO Brand; Norwalk, Danbury, Waterbury, Torrington (CT, CT, CT, CT); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Health Savings Account (HSA) & FSA

401(k) with company match

Paid holidays and paid time off

Company-paid life/AD&D insurance

Long-term disability coverage

Employee Assistance Program (EAP)

Optional supplemental life and short‑/

Job summary

EDPO Brand is seeking an energetic inside sales professional to turn inbound inquiries into customers for residential services. You will guide prospects from initial contact through signed agreements, using consultative selling and strong follow‑through to build trust and close deals.

In this role, you will manage regional coverage, stay current on pricing and promotions, log activities in Salesforce, and collaborate with service teams to ensure smooth handoffs and installations.

Qualifications

• 2+ years of inside sales or customer-facing sales experience.
• Demonstrated success meeting or exceeding sales goals in a phone-based sales environment.
• Strong verbal communication and active listening skills with the ability to build trust quickly.
• Experience using Salesforce or a comparable CRM platform to manage customer interactions and sales activity.
• Ability to manage multiple customer conversations while maintaining accuracy, organization, and follow-through.

Responsibilities

• Respond to inbound inquiries via IVR, phone, and web submissions.
• Qualify customers and recommend solutions that fit their needs.
• Convert opportunities across move-in/out, provider switches, and new residential customers.
• Guide customers through the sales process and aim for successful first-call resolutions.
• Consistently achieve individual conversion and revenue targets.
• Serve as the primary point of contact from inquiry through signed agreement.
• Create a straightforward, low-friction buying experience and coordinate with local service teams for site visits and installations.
• Ensure all customer and installation information is complete and documented before handoff.
• Support a smooth transition to the service team after installation.
• Support inbound sales across multiple service centers and adjust to seasonal demand.
• Stay current on product offerings, pricing updates, and promotions.
• Record interactions, lead outcomes, and sales activities in Salesforce and monitor performance.

Skills

Inside sales

Sales targets

Verbal communication

Salesforce CRM

Multi-tasking

Education

Bachelor's degree

Tools

Salesforce

Job description

EDPO Brand is seeking an energetic inside sales professional to turn inbound inquiries into customers for residential services. You will guide prospects from initial contact through signed agreements, using consultative selling and strong follow‑through to build trust and close deals.

In this role, you will manage regional coverage, stay current on pricing and promotions, log activities in Salesforce, and collaborate with service teams to ensure smooth handoffs and installations.