Inbound Sales Development Representative (SDR)

SecureW2; Seattle (WA); On-site; USD 60,000 - 90,000; Full time

Job summary

SecureW2 is seeking an inbound Sales Development Representative to own the inbound response engine, qualify leads quickly, and hand off to Account Executives for product demos. You will engage IT directors and CISOs, navigate 802.1X, PKI, and Zero Trust discussions, and collaborate with marketing and sales to drive pipeline velocity.

Ideal candidates have 1–3 years in inbound SDR or B2B SaaS sales, strong communication skills, and a knack for learning technical concepts fast.

Qualifications

• 1–3 years in inbound SDR or B2B SaaS sales.
• Strong written and verbal communication.
• Able to discuss technical concepts with IT leaders.
• Experience with CRM hygiene and pipeline management.

Responsibilities

• Own inbound response across phone, email, and LinkedIn.
• Maintain rapid response times to qualify high-intent inbound leads.
• Conduct discovery to evaluate fit, budget, and timeline.
• Schedule qualified discovery calls and product demos.
• Engage multiple stakeholders to increase meeting rates.
• Progress to full-cycle selling for SMB deals.

Skills

Inbound SDR

B2B SaaS

Cybersecurity

Fast learner

CRM hygiene

Pipeline velocity

Communication

Tools

Salesforce

Outreach

Clay

ZoomInfo

Apollo

Zapier

LinkedIn Sales Navigator

Gong

Chorus

Job description

About SecureW2

SecureW2 is the leader in cloud-native PKI and RADIUS passwordless authentication, securing human, machine, and AI agent identities with continuous trust. We help organizations; from high-growth SaaS and enterprise IT teams to Higher Ed and K-12 - eliminate passwords, simplify credential management, and enforce continuous trust across managed and unmanaged devices.

Our inbound pipeline engine is firing on all cylinders, with hand-raisers seeking pricing, product demos, and solutions to modern identity and network security challenges. We are looking for a high-energy Inbound Sales Development Representative to own our inbound response engine, drive lightning-fast speed-to-lead, and maximize conversion from lead to qualified meeting.

What You’ll Do

• Own Inbound Response: Act as the first line of engagement for inbound hand-raisers (pricing requests, contact forms, demo requests) across phone, email, and LinkedIn.
• Speed-to-Lead Execution: Maintain rapid response times to qualify high-intent inbound leads while their interest is peak.
• Inbound Qualification: Conduct discovery conversations to evaluate technical fit, infrastructure triggers (e.g., ADCS/NPS EOL, moving off PSKs, Okta/Entra + Jamf/Intune environments), budget, and project timeline.
• AE Handoffs: Schedule qualified discovery calls and product demos for Account Executives, providing detailed pre-call research and context.
• Multi-Threading: Engage additional stakeholders across IT, Network Engineering, and Security within inbound accounts to increase meeting show rates and opportunity creation.
• Path to Full-Cycle Selling: As you ramp, expand your scope to manage and close full-cycle opportunities for SMB deals.

What We’re Looking For

• Experience: 1-3 years of inbound SDR or sales experience in B2B SaaS (cybersecurity, networking, identity, or IT infrastructure background is a strong plus).
• Speed & Agility: High bias for action with a relentless focus on rapid follow-up and pipeline velocity.
• Technical Curiosity: Comfort learning technical concepts fast - speaking credibly with IT Directors, Network Engineers, and CISOs about 802.1X, PKI, RADIUS, and Zero Trust.
• Communication: Exceptional written and verbal communication; clear, concise, and objection-ready.
• Process Discipline: Methodical approach to pipeline hygiene, CRM activity tracking, and lead status management.
• No "AI-Slop" Philosophy: Skill in using AI tools for research and workflow automation while maintaining authentic, human-to-human communication.
• Collaboration: Ability to work closely with SDR, Account Executives, Customer Success, and Marketing to execute joint account strategies.

Tech Stack You’ll Use

• CRM: Salesforce
• Outreach & Messaging: Outreach
• Enrichment & Automation: Clay, ZoomInfo, Apollo, Zapier, LLMs, etc
• Ecosystem & Overlap: Crossbeam
• Intelligence & Research: LinkedIn Sales Navigator, Gong / Chorus, RB2B, Vector, etc