Inbound Sales Consultant - NV

Viking Cruises; Nevada (IA); On-site; USD 80,000 - 190,000; Full time

Benefits offered by this job

Annual discretionary bonus

401(k) plan with company match

Employee Share Purchase Plan

Medical, dental, vision insurance

Paid training

Cruise perk / discount

Job summary

Viking Cruises is seeking a remote Inbound Sales Consultant to help guests plan and purchase cruise experiences from home. You will handle inbound calls, assess needs, and present itineraries and pricing for luxury ocean and river cruises.

Ideal candidates bring 5+ years in account sales, strong phone skills, and a track record of achieving sales targets. This role offers a highly competitive compensation plan and comprehensive benefits.

Qualifications

• Experience in telephone sales or similar role.
• 5+ years as an Account Executive or equivalent.
• Proven track record meeting and exceeding sales KPIs.
• Strong phone sales capabilities and interpersonal skills.
• Ability to build relationships with high-end clients.
• Flexible schedule including evenings, weekends and holidays.

Responsibilities

• Handle inbound sales calls, identify needs, and suggest cruises.
• Explain itineraries, pricing, and onboard amenities to guests.
• Make follow-up outbound calls, overcome objections, close sales.
• Provide personalized recommendations based on guest preferences.
• Maintain accurate records of interactions and leads in CRM.
• Work from home in a fully virtual environment with ethics and motivation.

Skills

Telephone sales

Sales acumen

High-net-worth clients

Excellent communication

Negotiation skills

Relationship building

Schedule flexibility

Discipline & adherence

Proficiency with MS Word

MS Teams & Outlook

Tools

MS Word

Teams

Outlook

High-speed internet setup

Job description

Come join the exciting world of travel!

Are you passionate about travel and eager to help others create unforgettable memories? Join our team as a remote Inbound Sales Consultant at Viking Cruises! As an essential part of our company, you’ll assist our guests in purchasing once-in-a-lifetime cruises from the comfort of your own home.

Our remote Inbound Sales Consultants have the earning potential of $80,000 – $190,000 annually (base + commission). Consistently rated at the top of river, ocean and expedition cruising, award winning Viking Cruises offers high earning potential unlike any you will find and loyal guests you will be long lasting relationships with.

Join us in making dreams come true for our guests as they explore the seven continents aboard our luxurious ocean and river vessels.

In this role you will:

• Demonstrate passion for curating extraordinary travel experiences for high-net-worth guests
• Handle inbound sales calls from consumers, identify their needs, and make travel recommendations
• Demonstrate passion for curating extraordinary travel experiences for high-net-worth guests
• Make follow-up outbound calls, overcome objections, and close the sale
• Provide personalized recommendations based on guests’ preferences and interests
• Build lasting relationships to drive consumer loyalty
• Explain cruise itineraries, onboard amenities, and pricing details
• Maintain accurate records of interactions and follow up with leads
• Enjoy working from home in a fully virtual environment
• Continuously exercise high ethical standards
• Remain coachable, open to feedback, highly motivated and driven to succeed with an entrepreneurial spirit

To be successful you will need:

• Experience as a telephone sales person or similar sales role
• 5+ years experience as an Account Executive or in a similar sales role
• Demonstrated success in meeting and exceeding monetary sales KPI metrics
• Strong experience in making sales over the phone
• Exceptional communication, negotiation, and interpersonal skills
• Ability to build and maintain relationships with high-end clients
• Flexibility in your schedule, to include evenings, weekends, and holidays
• Discipline to work in a structured environment with schedule adherence standards
• Previous sales experience with ability to close on the first call
• Proficiency with basic computer applications and equipment (MS Word, Teams, Outlook)
• Must be able to provide:
  • A distraction-free workspace/environment (at home)
  • Space for a desktop computer with 2-3 monitors
  • Stable power source and internet connection
    • Dedicated high-speed internet (minimum) of 25 Mbps Upload and Download Speeds and ethernet connection (connection cannot be Wireless, Wi‑Fi extenders, Wi‑Fi repeaters, MiFi's, or Hotspots)
• Location: USA

What We Offer You:

• Highly competitive compensation plan breakdown
  • Average earning potential of $90,000 annually (hourly base + commission). Hourly pay is determined by a myriad of factors including, but not limited to, years of experience, depth of experience, and other relevant business considerations.
  • Historic annual average commission of $53,000 (based on overall department performance and the terms of the applicable commission plan)
  • Employees are eligible for annual discretionary bonus.
  • 401(k) plan with company match.
  • Employee Share Purchase Plan (ESPP) Viking full-time regular employees working in the United States can purchase Viking shares through payroll deductions.
• Full benefits including medical, dental, vision, life and disability insurance at a highly subsidized rate (some plans are fully paid by Viking).
• Paid training (hourly pay + guaranteed commission)
• Accrue 15 paid vacation days, sick time accrual by state, and 6 paid holidays per year.
• Opportunity to take a free and/or discounted cruise.
• Highly subsidized gym membership.
• Discounts on theatres, theme parks, movie tickets, travel discounts through IATA membership and too many more discounts to name.

Viking is a certified Great Place to Work company. This certification is a result of our commitment to excellence, integrity and our teams’ outstanding contributions.

About Viking:

Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®.

Viking has more than 250 awards to its name, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel + Leisure. No other cruise line has ever received these same honors by both publications at the same time.