Inbound Sales & Appointment Specialist

Charlie Clark Auto Group; Pharr (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Life insurance

Opportunities for advancement

Paid time off

Vision insurance

Job summary

Charlie Clark Auto Group in Texas is seeking a Business Development Center Representative to greet callers, qualify leads and schedule appointments for the Sales team. You will interact daily with the BDC Manager, Sales Associates, Sales Managers, support staff and customers to provide timely information and warm, professional service.

You will handle inbound and outbound calls, identify client needs, mail marketing letters, and follow up after visits to ensure satisfaction.

Qualifications

• High school diploma or equivalent.
• Excellent oral, written and interpersonal communication skills.
• Extensive customer service, sales, or telemarketing background.
• Computer literacy, strong organizational and follow-up skills.
• Ability to read and comprehend instructions and information.
• Excellent problem solving skills.

Responsibilities

• Receiving inbound sales phone calls and leads.
• Identifying the client's needs and scheduling appointments.
• Placing outbound phone calls to potential leads.
• Ensuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etc.
• Contacting clients prior to appointment date to confirm appointment.
• Mailing marketing letters to provided leads.
• Following up post visit to ensure customer satisfaction.

Skills

Communication skills

Customer service

Sales background

Telemarketing background

Interpersonal skills

Problem solving

Education

High School Diploma or GED

Job description

Charlie Clark Auto Group in Texas is seeking a Business Development Center Representative to greet callers, qualify leads and schedule appointments for the Sales team. You will interact daily with the BDC Manager, Sales Associates, Sales Managers, support staff and customers to provide timely information and warm, professional service.

You will handle inbound and outbound calls, identify client needs, mail marketing letters, and follow up after visits to ensure satisfaction.