Inbound Retention Specialist — Uncapped Earnings & OTE $70k

EchoStar; Roseland (NJ); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Comprehensive benefits

DISH TV service at home

Sling TV discounts

Boost Mobile plan discounts

401(k) matching

Tuition reimbursement

HSA

Employee stock purchase options

Job summary

EchoStar is hiring for an on-site retention sales role in Roseland, NJ. You will handle inbound calls, present tailored offers, and protect accounts while earning an uncapped commission on top of a base hourly pay.

Training is provided, with the potential for rapid advancement within the year. Expected earnings include a base of $20.50/hour and an OTE around $70,000/year, with top performers earning $100,000+ annually.

Qualifications

• Tenacious drive to negotiate and close retention sales.
• Ability to manage high call volumes with composure.
• Willingness to train on de-escalation techniques.
• Compliance with base pay and uncapped commission structure.

Responsibilities

• Handle inbound retention calls and present tailored offers.
• Read customer needs, persuade, and protect accounts.
• Maintain motivation with uncapped commissions and base pay.
• Adapt to shift schedules and complete training.

Skills

Tenacity & money motivation

Adaptability & patience

High EQ & thick skin

High school diploma or GED

Education

High School Diploma or GED

Job description

EchoStar is hiring for an on-site retention sales role in Roseland, NJ. You will handle inbound calls, present tailored offers, and protect accounts while earning an uncapped commission on top of a base hourly pay.

Training is provided, with the potential for rapid advancement within the year. Expected earnings include a base of $20.50/hour and an OTE around $70,000/year, with top performers earning $100,000+ annually.