Inbound Product Manager, AI-Driven Growth

Servicenow; Kirkland (WA); On-site; USD 167,000 - 291,000; Full time

Job summary

ServiceNow seeks a senior product leader in Kirkland, WA to drive AI-enabled product strategy and-scale to more than $10B in revenue. You will own roadmaps, collaborate across multiple teams, and translate complex problems into actionable requirements while championing customer-centric solutions.

You will guide usability studies, market analysis, and cross-functional execution, shaping a portfolio of high-impact products with accountable leadership and broad influence.

Qualifications

• Experience integrating AI into work processes and decision-making.
• 8+ years in software product management.
• Strong prioritization and focus on high-impact activities.
• Experience defining product requirements and turning them into roadmaps.
• Deep curiosity about customer needs and building customer relationships.
• Ability to lead and coach team members.

Responsibilities

• Lead product strategy to drive growth and revenue.
• Communicate priorities and build consensus across teams.
• Own outcomes with accountability across roles and borders.
• Guide projects through development to deliver high-quality products.
• Incorporate usability studies, research, and market analysis into requirements.
• Translate complex problems into clear requirements and solutions.
• Develop multi-channel communications for diverse audiences.
• Influence and promote initiatives across groups.

Skills

AI integration

Product strategy

Prioritization

Roadmap definition

Customer understanding

Team leadership

Cross-functional collaboration

Job description

ServiceNow seeks a senior product leader in Kirkland, WA to drive AI-enabled product strategy and-scale to more than $10B in revenue. You will own roadmaps, collaborate across multiple teams, and translate complex problems into actionable requirements while championing customer-centric solutions.

You will guide usability studies, market analysis, and cross-functional execution, shaping a portfolio of high-impact products with accountable leadership and broad influence.