Cloud Platform Product Lead - AI & Cloud Strategy

Servicenow; Kirkland (WA); Hybrid; USD 191,000 - 334,000; Full time

Benefits offered by this job

Health plans

401(k) Plan with company match

ESPP

Family leave programs

Job summary

ServiceNow is seeking a seasoned Product Manager for the Cloud Platform, based in Kirkland, WA (hybrid preferred). You will shape strategy, drive execution across engineering and operations, and translate customer needs into clear platform investments to enable global growth.

You will collaborate with security, legal, and GTM teams to close execution gaps, while owning strategic initiatives and delivering measurable outcomes in a fast-paced, ambiguous environment.

Qualifications

• Experience integrating AI into work processes, decision-making, or problem-solving.
• Strong analytical and strategic thinking skills.
• Excellent written, verbal, and presentation skills.
• Proven ability to drive cross-functional initiatives across large organizations.

Responsibilities

• Drive Cross-Functional Execution across engineering, operations, security, legal, compliance, and GTM teams.
• Influence product and business direction by evaluating customer needs and market trends.
• Support customer and business growth by partnering with field teams on strategic opportunities.
• Lead through ownership, driving outcomes across organizational boundaries and silos.

Skills

AI integration

Analytical thinking

Communication

Leadership

Self-motivation

Education

Bachelor's degree

Master's degree

PhD

Job description

ServiceNow is seeking a seasoned Product Manager for the Cloud Platform, based in Kirkland, WA (hybrid preferred). You will shape strategy, drive execution across engineering and operations, and translate customer needs into clear platform investments to enable global growth.

You will collaborate with security, legal, and GTM teams to close execution gaps, while owning strategic initiatives and delivering measurable outcomes in a fast-paced, ambiguous environment.