Inbound Operations Lead - Luxury Jewelry

FoundRae; New York (NY); On-site; USD 85,000 - 120,000; Full time

Job summary

Foundrae is seeking an Inbound Manager to oversee distribution center operations, staff performance, and inventory integrity, ensuring accurate order fulfillment and timely delivery across all channels.

The role collaborates with the Sr Manager of Fulfillment and Operations Manager to optimize processes, enforce quality control, and uphold safety standards within a luxury jewelry environment, aiming to maximize productivity and cost-efficiency while maintaining exceptional service levels.

Qualifications

• Leadership experience in inbound/production operations within a luxury environment.
• Experience in luxury or jewelry distribution centers.
• Minimum of High School degree required.
• Proficiency with Microsoft Office, NetSuite, RF-Smart or similar systems.
• Familiarity with shipping vendors/systems preferred.
• Ability to quickly learn and apply system capabilities.
• Strong attention to detail and organization.
• Strong leadership and supervisory skills.
• Excellent analytical and problem-solving abilities.
• Excellent communication and interpersonal skills to collaborate.
• Ability to lift, bend, carry and move packages up to 25 pounds.
• Able to work under pressure and meet deadlines.

Responsibilities

• Hire, train, and supervise production associates including receivers, pickers, replenishment, quality control, repair, and inventory control associates.
• Plan and schedule daily production operations, including receiving, replenishment, quality control, repairs, and picking.
• Monitor inventory levels and manage stock rotation to prevent shortages.
• Implement process improvements to optimize efficiency and reduce errors.
• Coordinate with Jewelers to ensure daily workload is executed in timely manner.
• Support corporate team initiatives requiring inventory movement
• Verify accuracy of incoming shipments and outgoing orders.
• Conduct cycle counts to maintain inventory accuracy.
• Identify and address quality issues to maintain product integrity.
• Enforce safety regulations and procedures within the distribution center.
• Conduct safety training and inspections to prevent accidents.
• Ensure compliance with all applicable distribution center regulations.
• Track KPIs such as productivity, accuracy, and on-time delivery.
• Analyze data to identify areas for improvement and implement corrective actions.
• Report on operational performance to management.

Skills

Leadership

Communication

Analytical thinking

Problem solving

Attention to detail

Time management

Physical stamina

Education

High School diploma

Tools

Microsoft Office Suite

NetSuite

RF-Smart

Job description

Foundrae is seeking an Inbound Manager to oversee distribution center operations, staff performance, and inventory integrity, ensuring accurate order fulfillment and timely delivery across all channels.

The role collaborates with the Sr Manager of Fulfillment and Operations Manager to optimize processes, enforce quality control, and uphold safety standards within a luxury jewelry environment, aiming to maximize productivity and cost-efficiency while maintaining exceptional service levels.