Inbound Operations Lead: Inventory and Receiving

Webstaurantstore; Lebanon (TN); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical

Vision

Dental

PTO

Paid Maternity Leave

Paid Parental Leave

Life Insurance

Disability

Dependent Care FSA

401(k) matching

Employee Assistance Program

Wellness Incentives

Company Discounts

Bonus Opportunities

Accident Insurance

Critical Illness Insurance

Adoption Assistance

Job summary

The Inbound Manager at Webstaurantstore oversees the receiving department, including unloading, check-in, QA, and put-away of inventory. You’ll ensure accurate onboarding, report discrepancies to procurement, and resolve carrier/vendor issues.

Reporting to the Inbound Operations Manager, you will partner with other shifts and the Inventory Control and Shipping leadership to meet SOPs, drive improvements, and support company directives.

Qualifications

• Minimum of 2 years of relevant experience in operations management; 2-3 years' experience with receiving and inventory management preferred.
• Experience working in a distribution environment preferred.
• Proficiency with MS Office required (Outlook, Word, Excel, PowerPoint).
• Strong analytical and problem-solving skills required.
• Strong verbal and written communication skills; ability to explain technical and complex concepts in a simple and concise way to ensure ease of understanding.
• Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment.
• Ability to quickly adapt as business needs change; ability to address difficult situations with diplomacy and emotional intelligence.
• Customer service-oriented attitude with a demonstrated desire to exceed expectations.
• Ability to work off-shift as required to respond to urgent needs.
• Demonstrated ability to coach, develop, and hold managers accountable for results.

Responsibilities

• Manage the day-to-day operations within the receiving department, including appointment scheduling, unloading of import containers and domestic trailers, check-in and accuracy verification of inventory, and storage of product for shipping.
• Train, coach, develop and hold accountable up to 100 employees to achieve operational metrics and satisfy the needs of the distribution center.
• Monitor daily, weekly, and monthly metrics for the receiving department; identify and resolve operating issues as needed.
• Provide clear and frequent communication to all teams regarding company policies and procedures.
• Lead weekly and monthly meetings to share information including metrics review, areas of improvement, employee relations issues, and updates on initiatives and related projects.
• Analyze opportunities for improvement including productivity growth, cost reduction, damage mitigation, and increased process efficiency.
• Interact with leadership to meet DC needs and foster a team mentality.
• Create development plans for employees to generate engagement and a leadership bench.

Skills

MS Office

Analytical

Communication

Multitasking

Adaptability

Customer service

Job description

The Inbound Manager at Webstaurantstore oversees the receiving department, including unloading, check-in, QA, and put-away of inventory. You’ll ensure accurate onboarding, report discrepancies to procurement, and resolve carrier/vendor issues.

Reporting to the Inbound Operations Manager, you will partner with other shifts and the Inventory Control and Shipping leadership to meet SOPs, drive improvements, and support company directives.