Inbound Operations Lead — DC Efficiency & Safety

Genuine Parts Company; Delaware; On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Stock purchase plan

Tuition reimbursement

Professional development

Wellness programs

Job summary

Genuine Parts Company is seeking an Inbound Operations Manager to oversee strategic inbound operations at the distribution center, reporting to the General Manager. You will manage inbound teams, coordinate scheduling and unloading, and ensure accurate receiving and stocking while enforcing safety and compliance.

The role emphasizes staff development, cross-functional collaboration, and driving cost-efficient improvements with a focus on safety and customer service.

Qualifications

• 2+ years’ experience within a distribution center or similar environment.
• 1+ year’s proven experience in a managerial role and/or leading teams.
• Ability to motivate and inspire a team to actively contribute to problem-solving and continuous improvement initiatives.
• Excellent organizational and problem-solving abilities, with a keen attention to detail and a proactive approach to addressing challenges.
• Familiarity with warehouse operations and logistics software (e.g., WMS, ERP systems).
• Ability to thrive in a fast-paced environment and adapt to changing priorities.
• Strong communication skills, both verbal and written.
• Commitment to upholding high standards of integrity, professionalism and customer service, with a focus on supporting team members and delivering for customers.

Responsibilities

• Collaborates with General Manager and/or Assistant General Manager in implementing operational strategies to optimize efficiency and productivity.
• Manages functions of inbound operations by setting strategic performance expectations, monitoring productivity of all inbound teams and troubleshooting as needed.
• Leads strategic implementation of inbound operations, ensuring efficient organization of inbound freight (scheduling and unloading), receiving dock, stocking activities, housekeeping, maintenance, and safety protocols are consistently upheld.
• Bolsters strategies for adherence to all safety rules and regulations to ensure a safe environment for employees.
• Trains and develops employees to ensure teams function at the highest level of efficiency, filling in any areas as needed.
• Ensures supplier, delivery partner and/or customer inquiries and concerns are managed in a timely and professional manner, while encouraging team members to take ownership of customer issues and find creative solutions to meet customer needs; resolves escalations as needed and/or escalates further as appropriate.
• Works cross-functionally with other DC management to monitor for and investigate and resolve repetitive patterns of receiving errors.
• Protects company assets ensuring all equipment is used and maintained properly, buildings are opened, checked and secured daily, monitoring employees so no merchandise leaves without proper receipts.
• Maintains awareness of budget planning and cost management efforts and implements cost-saving initiatives and process improvements.

Skills

Team leadership

Problem solving

Organizational skills

Communication

Safety compliance

Adaptability

Education

Bachelor's degree in business administration, logistics, or related field

Lean Six Sigma (preferred)

Tools

MS Office

Promapp

Power BI

Visio

Job description

Genuine Parts Company is seeking an Inbound Operations Manager to oversee strategic inbound operations at the distribution center, reporting to the General Manager. You will manage inbound teams, coordinate scheduling and unloading, and ensure accurate receiving and stocking while enforcing safety and compliance.

The role emphasizes staff development, cross-functional collaboration, and driving cost-efficient improvements with a focus on safety and customer service.