Inbound Mailroom Team Lead

Conduent Commercial Solutions, LLC; Stamping Ground (KY); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health insurance coverage

Dental and vision programs

Life and disability insurance

Retirement savings plan

Paid holidays

PTO / vacation and/or sick time

Job summary

Conduent is seeking an Inbound Mailroom Team Lead in Lexington, KY. This role oversees a fast-paced mailroom, guiding a team of up to 30 associates to sort, scan, and process high volumes of claims efficiently.

Responsibilities include workload management, attendance oversight, and hands-on support to meet deadlines. A strong leader with Excel and Office proficiency is essential, with a base pay range outlined below.

Qualifications

• Proficient computer skills including Excel and Microsoft Office.
• Excellent communication and leadership abilities.
• Strong time management and multitasking skills.
• Must be 18 years or older.
• Must pass a criminal background check.

Responsibilities

• Manage day-to-day inbound mailroom operations.
• Oversee and coordinate workload for a team of up to 30.
• Assist with hiring and onboarding of new team members.
• Ensure attendance/tracking and adherence to schedules.
• Maintain orderly workroom and equipment.

Skills

Excel

Microsoft Office

Leadership

Time management

Communication

Driver's license

Education

High School Diploma or GED

Job description

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Inbound Mailroom Team LeadLocation: 2432 Fortune Dr, Lexington KYPay: $17.00 per hour, which may be below your state's minimum wage. Please take this into consideration when applying.Hours: Monday-Friday 7:30am - completion of daily tasks

About the Inbound Mailroom Team Lead Role:

Conduent is looking for an Inbound Mailroom Team Lead that thrives working in a fast-paced production environment with a willingness to learn and ability to oversee and manage a team of up to 30 people. The Inbound Mailroom Team Lead handles a large volume of claims each day that need to be sorted, scanned, and processed. In this role you will oversee the day-to-day operations of the team and work closely with the employees. You will assist with managing workload, ensuring targets are met in a timely fashion and assist the team in troubleshooting any issues.

Job Responsibilities:

• Responsible for day-to-day management of inbound mailroom
• Responsible for processing of specialized PO boxes
• Oversee and manage team workloads and attendance/absences
• Maintain order in the workroom
• Be ready to work hands on to meet deadlines
• Assist with hiring new team members
• Driving company vehicle if needed
• Responsible for other tasks as assigned

Requirements:

• Proficient computer skills (Excel, Microsoft Office)
• Excellent communication and leadership skills
• Time management and multitasking skills
• Must be over 18 years of age
• Must have a High School Diploma or GED
• Must pass a criminal background check
• Ability to lift up to 40lbs
• Must have a valid driver's license

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $31,920 - $39,900.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form () . Complete the form and then email it as an attachment to (mailto:) . You may also click here to access Conduent's ADAAA Accommodation Policy () .