Inbound Lead Specialist – Qualification & Discovery

Bluegrass Stream LLC; Millcreek (UT); Presencial; USD 42.000 - 70.000; Jornada completa

Descripción de la vacante

Bluegrass Stream LLC is seeking a proactive, customer-focused candidate to be the first point of contact for prospective customers interested in performance and productivity solutions. You will greet inquiries, qualify needs, and coordinate with Account Executives to move opportunities forward.

In this role, you will maintain CRM records, collaborate with marketing and sales, and help nurture leads from initial inquiry through discovery conversations, ensuring a smooth handoff and accurate data

Formación

• Strong communication and consultative questioning skills.
• Ability to assess needs and qualify leads based on business goals.
• Customer-focused mindset with aptitude for building rapport quickly.
• Proficiency in CRM data entry and lead tracking.
• Ability to coordinate effectively across marketing and sales stakeholders.

Responsabilidades

• Serve as the primary inbound lead contact, engaging prospects and answering initial inquiries.
• Qualify leads by understanding customer business goals, needs, and decision factors.
• Determine commercial intent and readiness to move forward.
• Schedule qualified prospects for Account Executive discovery conversations.
• Maintain accurate, up-to-date CRM records for all lead activity and outcomes.
• Collaborate with marketing and sales teams to ensure effective lead nurturing and smooth handoff.

Conocimientos

Strong communication

Consultative questioning

Rapport building

CRM data entry

Lead coordination

Herramientas

CRM system

Descripción del empleo

Bluegrass Stream LLC is seeking a proactive, customer-focused candidate to be the first point of contact for prospective customers interested in performance and productivity solutions. You will greet inquiries, qualify needs, and coordinate with Account Executives to move opportunities forward.

In this role, you will maintain CRM records, collaborate with marketing and sales, and help nurture leads from initial inquiry through discovery conversations, ensuring a smooth handoff and accurate data