Inbound Lead & Appointment Specialist

Don Ringler Automotive; Temple (TX); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Basic Life Insurance

Accident & Critical Illness Insurance

Paid Training

Short Term Disability

Employee Purchase Program

Job summary

Don Ringler Automotive is seeking a Business Development Center Representative to handle inbound sales calls, qualify leads, and schedule appointments with our Sales Associates. You will interact daily with the BDC Manager, Sales Team, and customers.

This role emphasizes excellent communication, a strong customer-service background, and the ability to manage multiple leads. We offer a comprehensive benefits package and a supportive team environment in a thriving dealership.

Qualifications

• High school diploma or equivalent.
• Excellent oral, written and interpersonal communication skills.
• Extensive customer service, sales, or telemarketing background.
• Computer literacy with strong organizational and follow-up skills.
• Ability to read and comprehend instructions and information.
• Excellent problem solving skills.

Responsibilities

• Receiving inbound sales phone calls and leads.
• Identifying the client's needs and scheduling appointments.
• Placing outbound phone calls to potential leads.
• Ensuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etc.
• Contacting clients prior to appointment date to confirm appointment.
• Mailing marketing letters to provided leads.
• Following up post visit to ensure customer satisfaction.

Skills

Customer service experience

Telephone sales

Communication skills

Education

High school diploma or GED

Job description

Don Ringler Automotive is seeking a Business Development Center Representative to handle inbound sales calls, qualify leads, and schedule appointments with our Sales Associates. You will interact daily with the BDC Manager, Sales Team, and customers.

This role emphasizes excellent communication, a strong customer-service background, and the ability to manage multiple leads. We offer a comprehensive benefits package and a supportive team environment in a thriving dealership.