Inbound Lead & Appointment Coordinator

Rv Country, Inc.; Tualatin (OR); Hybrid; USD 50,000 - 80,000; Full time

Benefits offered by this job

Health benefits

401(k)

Employee RV discounts

Career growth opportunities

Paid training

Stable company

Job summary

RV Country is expanding its Business Development Center and seeking a BDC Representative to handle inbound leads from RV Trader, Facebook, Google and the company website. You will coordinate calls and set appointments, guiding customers to the next step.

The role emphasizes phone and email communication, CRM documentation, and structured processes with paid training, benefits, and room for growth. Performance-based pay reflects kept appointments and sales milestones.

Qualifications

• Clear phone communication and professional tone.
• Organized and detail oriented.
• Comfortable following structured processes.
• Reliable attendance and follow-through.
• Positive attitude with consistent outreach habits.

Responsibilities

• Respond to inbound leads from RV Trader, Facebook, Google & website.
• Communicate by phone, text, and email.
• Ask qualifying questions (budget, timing, decision maker, tow vehicle).
• Schedule and confirm appointments.
• Prepare customers before arrival so they know what to expect.
• Follow up with unscheduled prospects.
• Document all activity in the CRM.
• Coordinate with store staff for customer readiness.

Skills

Phone communication

Organized

Detail oriented

Structured processes

Attendance reliability

Tools

CRM software

Job description

RV Country is expanding its Business Development Center and seeking a BDC Representative to handle inbound leads from RV Trader, Facebook, Google and the company website. You will coordinate calls and set appointments, guiding customers to the next step.

The role emphasizes phone and email communication, CRM documentation, and structured processes with paid training, benefits, and room for growth. Performance-based pay reflects kept appointments and sales milestones.