Inbound Customer Support Specialist

OLSA Resources, Inc.; Salt Lake City (UT); On-site; USD 32,000 - 42,000; Full time

Job summary

OLSA Resources, Inc. in Salt Lake City is seeking a customer support associate to handle inbound calls in a busy call center. You will determine the nature of inquiries and assist customers accordingly.

Responsibilities include processing complaints, filing supply requests for customers and centers, and tracking customer package requests. The role operates 07:00am to 07:30pm Monday through Friday, providing daytime coverage.

Qualifications

• Inbound telephone customer support duties in a call center environment.
• Processing complaints, filing supply requests for customers and centers, and tracking customer package requests.

Responsibilities

• Provide inbound telephone customer support in a call center environment.
• Process complaints, file supply requests, and track customer package requests.

Job description

OLSA Resources, Inc. in Salt Lake City is seeking a customer support associate to handle inbound calls in a busy call center. You will determine the nature of inquiries and assist customers accordingly.

Responsibilities include processing complaints, filing supply requests for customers and centers, and tracking customer package requests. The role operates 07:00am to 07:30pm Monday through Friday, providing daytime coverage.