Inbound Customer Service Rep

Mid-Atlantic Finance Company; Clearwater (FL); On-site; USD 22,041 - 26,174; Full time

Benefits offered by this job

Weekly pay

Monthly incentive program

401(K) with Employer match

Medical, Dental, Vision insurance

Work-life balance schedule

PTO accrues from date of hire

Team events and contests

Business casual environment

Referral bonus

Job summary

Mid-Atlantic Finance in Clearwater, FL is seeking an Inbound Customer Service Rep to join our fast-paced Corporate HQ. No experience required. We offer training, a signing bonus, and weekly pay with a comprehensive benefits package.

Applicants with backgrounds in hospitality, retail, healthcare, and call centers are welcomed. Bilingual Spanish/English is preferred but not required. Join a team focused on exceptional service and performance rewards.

Qualifications

• No experience required for the role.
• No Collections experience is required.
• Bilingual Spanish/English is preferred but not required.

Responsibilities

• Communicate with customers via inbound phone calls daily while maintaining a positive attitude and professional demeanor.
• Negotiate solutions on past due accounts that are beneficial to both customer and company.
• Perform regular account maintenance and accurately document all customer activity.

Skills

Great People Skills

Dependability

Attention to Detail

Goal-oriented

Proficient in Microsoft Office

Tools

Microsoft Office

Job description

Inbound Customer Service Rep

No Experience required!

$500 Signing BONUS!

$16 - $19 per hour average (total compensation = hourly rate + $400 - $600+ per month bonus)

MidAtlantic Finance
Clearwater, FL (Ulmerton Rd) worksite

We are looking for motivated customer service professionals to work in our fast-paced Corporate HQ located in Clearwater, FL. No Collections Experience is required. We are open to candidates with backgrounds in Food Service, Hospitality, Retail, and Healthcare in addition to Call Centers.

We provide proper training to help you succeed. Bilingual Spanish/English is preferred but not required.

What You’ll Do:

• Communicate with customers via inbound phone calls daily while maintaining a positive attitude and professional demeanor.
• Maintain good customer relations while collecting payments on past due accounts and negotiate solutions which are mutually beneficial to the customer and the company.
• Perform regular account maintenance and accurately document all customer activity.

What You’ll Get:

• Weekly pay, Fridays
• Monthly incentive program
• 401(K) with Employer match
• Medical, Dental, Vision insurance
• Awesome schedule for work / life balance
• PTO accrues from date of hire
• Team events like Games, Contest, Office Fun (amazing prizes)
• Business casual work environment
• Referral bonus

What You’ll Need:

• Great People Skills
• Dependability
• Strong Attention to Detail
• Goal oriented/competitive mindset
• Proficient in all Microsoft applications

Do you like speaking with customers over the phone, are self-motivated, have an upbeat attitude and enjoy working within an energetic team environment? We are looking for YOU!

Call Michelle at 800-793-9661 ext. 234 to request an immediate interview. Or apply and include your resume. We look forward to hearing from you!

Who We Are:

Founded in 1989, Mid-Atlantic Finance (MAF) has become the premier auto finance source in the automotive industry. Contributing to our continued success is the focus on technology, and our dedicated team members who provide world class service to our clients, customers and partners nationwide.

Mid-Atlantic Finance conducts pre-employment background, drug screen, and prior employment verification once an offer of employment is extended.