Customer Service/Collections

Mid-Atlantic Finance Company; Clearwater, Northern (FL, KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Weekly pay

Monthly incentive program

401(K) Employer match

Medical/Dental/Vision insurance

Employer paid Life insurance

Work-life balance schedule

PTO accrues from date of hire

Team events

Advancement opportunities

Referral bonus

Job summary

Mid-Atlantic Finance is seeking a Customer Service Rep in Clearwater, FL to join the Collections Department. This role involves handling inbound/outbound calls, accepting payments, and negotiating to resolve accounts in a fast-paced environment.

Experience in call center or collections is preferred but not required; bilingual Spanish/English is a plus. The position offers weekly pay, a monthly incentive program, and opportunities for advancement in a supportive team setting.

Qualifications

• Call Center/Collections experience preferred but not required.
• Bilingual Spanish/English preferred but not required.

Responsibilities

• Speak with customers via inbound/outbound phone calls daily while maintaining a positive attitude and professional demeanor
• Accept payments, and negotiate with consumers to resolve accounts
• Perform account maintenance and accurately document all customer activity.

Job description

Customer Service Rep / Collections Department

$500 Signing BONUS!
Base + monthly bonus incentives

MidAtlantic Finance
Clearwater, FL (Ulmerton Rd) worksite

Leading local auto lender is looking for motivated customer service and call center reps in our fast-paced Corporate HQ located in Clearwater, FL. Call Center/Collections experience is preferred, but not required. We provide proper training to help you succeed. Bilingual Spanish/English is preferred but not required.

Benefits:

• Weekly pay, Fridays
• Monthly incentive program
• 401(K) Retirement Plan with Employer match
• Medical/Dental/Vision insurance
• Employer paid Life insurance
• Great schedule for work/life balance
• Paid Time Off (PTO) accrues from date of hire
• Team events like Games, Contest, Office Fun
• Advancement opportunities – we promote from within
• Referral bonus

Responsibilities:

• Speak with customers via inbound/outbound phone calls daily while maintaining a positive attitude and professional demeanor
• Accept payments, and negotiate with consumers to resolve accounts
• Perform account maintenance and accurately document all customer activity.

Do you want to drive your future to new destinations? Increase your pay through monthly bonuses just for doing your job well? Do you like talking to customers over the phone, are self-motivated, have an upbeat demeanor and enjoy working within an energetic team environment? We are looking for YOU!

Who We Are:

Founded in 1989, Mid-Atlantic Finance (MAF) has become the premier auto finance source in the automotive industry. Contributing to our continued success is the focus on technology, and our dedicated team members who provide world class service to our clients, customers and partners nationwide.

Mid-Atlantic Finance conducts pre-employment background, drug screen, and prior employment verification once an offer of employment is extended.