Inbound Customer Advocate (Call Center) - Temp-to-Hire

Direct Staffing Inc; Quincy (IL); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Competitive hourly pay rate with weekly checks

Online continuing education via Kelly Learning Center

Employee discounts

Job summary

A staffing agency is searching for a Customer Advocate to work in a call center environment in Quincy, Illinois. The role requires excellent customer service skills and involves providing support over the phone and documenting communications effectively. Candidates should demonstrate a professional attitude and have a strong attendance record. This temporary position has the potential for full-time employment based on performance, offering competitive pay and additional employee benefits.

Qualifications

• Must have experience in customer service within retail, restaurant, or call center settings.
• Ability to think independently and work efficiently.
• Consistently demonstrate a professional attitude and presence.

Responsibilities

• Interact with customers in a Call Center Environment.
• Spend 90% of the day providing prompt and quality customer service.
• Document all communication accurately and in a timely manner.

Skills

Customer service experience

Office Environment experience

Phone experience

Professional attitude

Job description

A staffing agency is searching for a Customer Advocate to work in a call center environment in Quincy, Illinois. The role requires excellent customer service skills and involves providing support over the phone and documenting communications effectively. Candidates should demonstrate a professional attitude and have a strong attendance record. This temporary position has the potential for full-time employment based on performance, offering competitive pay and additional employee benefits.