Inbound Care & Sales Specialist — Competitive Pay & Benefits

Investment HR, Inc.; Milwaukee (WI); On-site; USD 84,000 - 102,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Paid Vacation

Paid Holidays

401K with Company Match

Continual professional development

Casual Dress Code

Amazing company culture

Job summary

Capital Heating, Cooling & Electric is a Milwaukee-area employer awarding a growing team and is looking to add full-time, experienced Inbound Customer Care & Sales Representatives to their team! This role handles a high volume of phone activity and aims to convert inquiries into sales.

We offer a comprehensive benefits package and a strong company culture, plus opportunities for professional development and advancement within a recognized local employer.

Qualifications

• Some phone experience talking to consumers about products and services.
• Excellent verbal and written communication skills.
• Professional phone etiquette and business acumen.
• Ability to learn HVAC products and services (not a technical role).

Responsibilities

• Generate appointments and sales from inbound inquiries.
• Make outbound calls to prospects as needed.
• Develop strong customer relationships as a trusted advisor.
• Maintain organized daily plans and multi-application workflows.

Skills

Phone etiquette

Communication

Active listening

Organization

Ability to learn new software

Education

High school diploma or equivalent

Some college preferred

Job description

Capital Heating, Cooling & Electric is a Milwaukee-area employer awarding a growing team and is looking to add full-time, experienced Inbound Customer Care & Sales Representatives to their team! This role handles a high volume of phone activity and aims to convert inquiries into sales.

We offer a comprehensive benefits package and a strong company culture, plus opportunities for professional development and advancement within a recognized local employer.