Inbound Customer Care & Sales Representative – Benefits Package & Commission Opportunities!

Investment HR, Inc.; Milwaukee (WI); Presencial; USD 84.000 - 102.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Vision Insurance

Paid Vacation

Paid Holidays

401K with Company Match

Continual professional development

Casual Dress Code

Amazing company culture

Descripción de la vacante

Capital Heating, Cooling & Electric is a Milwaukee-area employer awarding a growing team and is looking to add full-time, experienced Inbound Customer Care & Sales Representatives to their team! This role handles a high volume of phone activity and aims to convert inquiries into sales.

We offer a comprehensive benefits package and a strong company culture, plus opportunities for professional development and advancement within a recognized local employer.

Formación

• Some phone experience talking to consumers about products and services.
• Excellent verbal and written communication skills.
• Professional phone etiquette and business acumen.
• Ability to learn HVAC products and services (not a technical role).

Responsabilidades

• Generate appointments and sales from inbound inquiries.
• Make outbound calls to prospects as needed.
• Develop strong customer relationships as a trusted advisor.
• Maintain organized daily plans and multi-application workflows.

Conocimientos

Phone etiquette

Communication

Active listening

Organization

Ability to learn new software

Educación

High school diploma or equivalent

Some college preferred

Descripción del empleo

Inbound Customer Care & Sales Representative – Benefits Package & Commission Opportunities!

Full time | Talentuition, LLC | United States

Posted On 09/25/2026

Job Information

Job Opening ID 1606

Client Name Capital Heating Cooling Electric and Plumbing

Location Milwaukee, WI

Office Location Wisconsin

Work Experience 1+ years

City Milwaukee, WI

State/Province Wisconsin

53051

Job Description

Inbound Customer Care & Sales Representative

Capital Heating, Cooling & Electric is a leading employer in the Milwaukee Metro area and is looking to add full-time, experienced Inbound Customer Care & Sales Representatives to their team! Earning BizTimes Future 50 and honored as one of 2020's Fastest Growing Firms by the Milwaukee Business Journal, we are the PREFERRED workplace destination!

• Medical Insurance
• Vision Insurance
• Paid Vacation
• Paid Holidays
• 401K with Company Match
• Continual professional development, coaching and education
• Casual Dress Code
• An AMAZING company culture

This position is ideal if you're talented but underpaid.

Work hours: Monday–Friday; 3-4 days/week 9AM-5:30PM, 1-2 days/week 10:30AM-7PM

Pay Scale: Up to 93k/year! Our 4 Account Executives average $81K!

We hire top-tier professional talent If you currently have a job and are looking, fear not. All Applications are 100% confidential and discrete using only the contact information you provide!

Position Summary: 50+ phone conversations/day required. Responsible for generating appointments and sales for Capital Heating Cooling Electric & Plumbing products & services by converting inbound inquiries to sales and making multiple outbound calls. This role is responsible for establishing and maintaining excellent customer relationships by becoming a trusted advisor. Learn our industry and apply your talent.

Required Qualifications:

• Some phone experience talking to consumers about Products & Service
• HVAC experience NOT necessary
• Professional phone etiquette, intelligence and business acumen
• Excellent verbal and written communication skills, diction, active listening
• Ability to learn and communicate HVAC products and services – HVAC experience NOT required; this is NOT a technical role
• Organized with attention to detail
• Comfortable learning new software & operating multiple applications simultaneously
• Ability to work independently and plan your day
• High school diploma or equivalent required, some college preferred
• Money motivated with an ethical approach toward business