Inbound Call & Dispatch Specialist

Aramark Corporation; Cherry Hill Township, Northern (NJ, KY); Hybrid; USD 21,000 - 30,000; Full time

Job summary

Aramark is seeking a Contact Center Operator in New Jersey to respond to inbound service requests and allocate resources for transportation of goods and services. The role involves dispatch coordination, data logging, and ensuring responsive guest service.

The position requires experience in dispatch and strong software literacy, with the ability to work variable hours including evenings and weekends. Aramark emphasizes comprehensive benefits and professional growth opportunities.

Qualifications

• Experience in transportation dispatch or related field is preferred.
• Solid understanding of software applications.
• Strong interpersonal and communication skills, both written and verbal.
• Ability to work flexible hours including evenings and weekends.

Responsibilities

• Performs and coordinates a variety of duties related to dispatch and scheduling.
• Responds to service requests by receiving calls and prioritizing requests.
• Collaborates with management and the dispatch team to ensure timely guest service.
• Maintains records and uses software to log activity.

Skills

Transportation dispatch experience

Software literacy

Attention to detail

Interpersonal communication

Flexibility in hours

Job description

Aramark is seeking a Contact Center Operator in New Jersey to respond to inbound service requests and allocate resources for transportation of goods and services. The role involves dispatch coordination, data logging, and ensuring responsive guest service.

The position requires experience in dispatch and strong software literacy, with the ability to work variable hours including evenings and weekends. Aramark emphasizes comprehensive benefits and professional growth opportunities.