Inbound Call Center Sales Pro – Member Solutions

Security Service Federal Credit Union; San Antonio (TX); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Security Service Federal Credit Union is seeking a Call Center Sales Representative-Inbound to promote SSFCU products to existing and prospective members while delivering top-tier service across all contact channels. The role emphasizes building long-term member relationships and achieving sales targets on the Member Sales Team.

Ideal candidate has a high school diploma and at least three years in a call center or financial services environment, with strong communication, teamwork, and computer

Qualifications

• High school diploma or equivalent required.
• Minimum of three years in call center, financial institution, or related sales experience.
• Strong communication and writing skills; professional demeanor.

Responsibilities

• Proactively promotes SSFCU products and services to existing and potential members.
• Provides outstanding service through all contact channels and supports long-term member relationships.
• Processes transactions accurately while following policies and procedures.
• Meets sales goals for the Member Sales Team and contributes to growth and profitability.

Skills

Call center experience

Customer service

Sales skills

Interpersonal skills

Verbal communication

Teamwork

Decision making

Professional demeanor

Education

High school diploma or equivalent

Tools

Word

Excel

Internet

Job description

Security Service Federal Credit Union is seeking a Call Center Sales Representative-Inbound to promote SSFCU products to existing and prospective members while delivering top-tier service across all contact channels. The role emphasizes building long-term member relationships and achieving sales targets on the Member Sales Team.

Ideal candidate has a high school diploma and at least three years in a call center or financial services environment, with strong communication, teamwork, and computer