Call Center Agent

GSG Limited; Minneapolis (MN); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly pay

Paid time off and benefits

Professional growth opportunities

Inclusive team environment

Job summary

A customer service provider in Minnesota is seeking Call Center Agents to join their inbound support team. The ideal candidate is a clear communicator who can multitask and maintain a friendly, positive attitude during calls. Responsibilities include answering inbound calls, resolving customer inquiries, and collaborating with internal teams. This position offers full-time and part-time roles in a supportive environment, along with competitive pay and benefits for eligible employees.

Qualifications

• A clear communicator and active listener.
• Friendly, patient, and customer-focused.
• Able to multitask and stay calm under pressure.
• Ability to multitask and stay calm under pressure.

Responsibilities

• Answer inbound calls promptly and professionally.
• Help customers with questions, concerns, or service requests.
• Direct calls to the correct department or team member.
• Record call details and outcomes accurately.
• Collaborate with internal teams to ensure fast resolutions.
• Provide basic administrative support as needed.

Skills

Communication

Multitasking

Customer focus

Problem solving

MS Office

Call center software

Tools

Microsoft Office

Call center software

Job description

Are you a people person with a talent for communication? Were looking for Call Center Agents to join our inbound support team and deliver outstanding service with every call.

As the first point of contact, youll answer incoming calls, resolve customer inquiries, and ensure each caller receives a helpful, positive experience. If youre calm under pressure, a natural problem-solver, and ready to make an impactthis could be the perfect role for you.

What Youll Do

Answer inbound calls promptly and professionally

Help customers with questions, concerns, or service requests

Direct calls to the correct department or team member

Record call details and outcomes accurately

Collaborate with internal teams to ensure fast resolutions

Provide basic administrative support as needed

Who You Are

A clear communicator and active listener

Friendly, patient, and customer-focused

Able to multitask and stay calm under pressure

Comfortable using Microsoft Office and call center software

Previous call center or customer service experience is a plus (but not required)

Full-time and part-time roles available

Monday to Friday schedule, with potential flexibility

Office-based position in a supportive, team-oriented environment

Why Youll Love Working With Us

Competitive hourly pay

Paid time off and benefits (for eligible employees)

Professional growth and advancement opportunities

A friendly, inclusive team that values your contributions

Ready to Join the Team?

Become a key player in delivering excellent customer care -apply today and start your journey as a Call Center Agent with us!