In-Store Wireless Expert: Help Customers & Activate Plans

Uscpremier; New Albany (OH); On-site; USD 17,000 - 25,000; Full time

Job summary

USCpremier in New Albany, OH is seeking a Wireless Specialist to help customers select devices, plans, and services while delivering a friendly, helpful experience from the moment they walk in.

You’ll join a team focused on customer satisfaction, product knowledge, and sales goals in a fast-paced on-site retail environment. Training will be provided, and availability will include evenings, weekends, and extended holiday hours as needed.

Qualifications

• Friendly and comfortable talking with customers.
• Dependable and able to work assigned schedules.
• Willing to learn and open to coaching and feedback.
• High school diploma or equivalent preferred.

Responsibilities

• Greet customers and provide friendly, professional service.
• Ask questions to understand customer needs and recommend appropriate devices, plans, accessories, and services.
• Assist with activations, upgrades, account changes, payments, equipment purchases, and service needs.
• Work toward individual sales and performance goals while maintaining a strong customer experience.
• Help troubleshoot devices and resolve customer concerns.
• Follow up with customers and conduct approved outbound sales and lead-generation activities.
• Stay current on products, promotions, pricing, and wireless technology.
• Accurately process transactions and protect customer information.
• Assist with inventory, cash handling, opening and closing duties, and other store operations.
• Keep the store clean, organized, and ready for customers.
• Participate in training, meetings, community events, and other activities that support the store and business.]
• CoT_job_summary_short: COMPAN Y NAME: USCpremierKEY POINTS: Customer service, on-site retail, sales-driven goals, training provided
• job_summary_short":"<p>USCpremier in New Albany, OH is seeking a Wireless Specialist to help customers select devices, plans, and services while delivering a friendly, helpful experience from the moment they walk in.</p><p>You’ll join a team focused on customer satisfaction, product knowledge, and sales goals in a fast-paced on-site retail environment. Training will be provided, and availability will include evenings, weekends, and extended holiday hours as needed.</p>"
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• salary_estimation_cot":"Wireless Specialist in New Albany, OH offers hourly pay in the market range of $12–$18, depending on experience and scheduling, typical for retail roles in Ohio.",
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• estimated_low":12,
• estimated_medium":15,
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• currency":"USD","frequency":"hourly","bonus":null,"tax":"gross","application_email":null,"job_end_date":null,"contact_person":null,"hiring_department_name":null} } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } }
• application_email":null,
• job_end_date":null,
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Skills

Customer service

Communication

Sales

Teamwork

Education

High school diploma or equivalent

Job description

USCpremier in New Albany, OH is seeking a Wireless Specialist to help customers select devices, plans, and services while delivering a friendly, helpful experience from the moment they walk in.

You’ll join a team focused on customer satisfaction, product knowledge, and sales goals in a fast-paced on-site retail environment. Training will be provided, and availability will include evenings, weekends, and extended holiday hours as needed.