Wireless Sales Pro — Uncapped Commission & Training

Uscpremier; Tyler (TX); On-site; USD 15,000 - 21,000; Full time

Job summary

USC Premier is seeking a Wireless Specialist to help customers find the right devices, plans, and services while delivering a friendly, helpful experience from the moment they walk in the store.

You’ll answer questions, solve problems, and assist with activations, upgrades, and transactions. You’ll work toward sales goals while maintaining a top-notch customer experience in a fast-paced retail setting.

Qualifications

• Friendly and comfortable talking with customers.
• Willing to learn and open to coaching and feedback.
• Professional, respectful, and team-oriented.

Responsibilities

• Greet customers and provide friendly, professional service.
• Ask questions to understand customer needs and recommend devices, plans, accessories, and services.
• Assist with activations, upgrades, account changes, payments, equipment purchases, and service needs.
• Work toward individual sales and performance goals while maintaining a strong customer experience.
• Help troubleshoot devices and resolve customer concerns.
• Follow up with customers and conduct approved outbound sales and lead-generation activities.
• Stay current on products, promotions, pricing, and wireless technology.
• Accurately process transactions and protect customer information.
• Assist with inventory, cash handling, opening and closing duties, and other store operations.
• Keep the store clean, organized, and ready for customers.
• Participate in training, meetings, community events, and other activities that support the store and business.

Skills

Customer service

Sales

Team player

Technology savvy

Education

High school diploma or equivalent

Job description

USC Premier is seeking a Wireless Specialist to help customers find the right devices, plans, and services while delivering a friendly, helpful experience from the moment they walk in the store.

You’ll answer questions, solve problems, and assist with activations, upgrades, and transactions. You’ll work toward sales goals while maintaining a top-notch customer experience in a fast-paced retail setting.