In-Store Western Wear Customer Experience Specialist

Maverick Fine Western Wear; Fort Worth (TX); Vor Ort; USD 28.000 - 38.000; Vollzeit

Zusammenfassung

Maverick Fine Western Wear in Fort Worth, TX seeks a Customer Service Representative for an on-site, full-time role. You will greet guests, answer questions about products, and help customers find apparel and accessories that fit their style and needs.

In-person and phone inquiries, sales and returns processing, and resolving customer concerns are daily tasks. You will contribute to a welcoming store atmosphere and support events while collaborating with teammates to deliver friendly service.

Qualifikationen

• Strong customer-facing skills and ability to assist diverse guests.
• Experience fostering customer satisfaction and service quality.
• Background in customer service roles in retail or hospitality.
• Clear, professional communication and engagement with guests.
• Ability to stand for extended periods and handle transactions accurately.
• Collaborative, reliable, solution-oriented mindset.
• Interest in western wear or local culture is a plus.

Aufgaben

• Greet guests and assist with questions about products.
• Help customers find apparel and accessories that fit preferences.
• Handle in-person and phone inquiries; resolve concerns.
• Process sales and returns with accuracy.
• Maintain a welcoming store environment and assist events/promotions.
• Collaborate with team and uphold friendly, attentive service.

Kenntnisse

Customer service

Customer support

Communication skills

Retail experience

Teamwork

Positive attitude

Stand for long periods

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Maverick Fine Western Wear in Fort Worth, TX seeks a Customer Service Representative for an on-site, full-time role. You will greet guests, answer questions about products, and help customers find apparel and accessories that fit their style and needs.

In-person and phone inquiries, sales and returns processing, and resolving customer concerns are daily tasks. You will contribute to a welcoming store atmosphere and support events while collaborating with teammates to deliver friendly service.