In-Store Tech Support & Sales Pro — Flexible Hours

PMH Tech Services, LLC; Peachtree City (GA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive pay with commission sales

Flexible Hours after initial training

Ongoing training

Job summary

ubreakifix by Asurion seeks a Customer Support Specialist to provide in-store customer service, troubleshoot electronics, and promote Connected Home products. You will engage customers, deliver personalized experiences, and help drive sales while representing the ubreakifix brand in a retail setting.

Successful candidates will have strong communication abilities, teamwork, and a willingness to learn about Protection/Tech Support solutions, with a flexible retail schedule and a focus on customer

Qualifications

• One or more years of customer service/retail sales experience preferred.
• Knowledge of mobile devices and operating systems.
• Strong oral and written communication skills.
• Ability to adapt in an ever-changing environment.

Responsibilities

• Resolve customer issues by troubleshooting and repairing their electronic devices.
• Bring sales experience to consistently sell the Connected Home product and Serve, Solve, and Sell on every customer interaction.
• Learn and apply the details of the Connected Home product, how to understand the customer's technology, and how to offer protection/tech support solutions.
• Perform in your role and achieve goals by performing in sales, providing excellent service and technical/repair support, and creating satisfied customers.
• Expand knowledge of ubreakifix’s products and culture.
• Deliver world class customer service.
• Demonstrate uBreakiFix’s Core Values in all interactions.
• Be responsible for inventory management.

Skills

Customer service

Retail sales

Technical troubleshooting

Communication skills

Teamwork

Problem solving

Microsoft Office

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

ubreakifix by Asurion seeks a Customer Support Specialist to provide in-store customer service, troubleshoot electronics, and promote Connected Home products. You will engage customers, deliver personalized experiences, and help drive sales while representing the ubreakifix brand in a retail setting.

Successful candidates will have strong communication abilities, teamwork, and a willingness to learn about Protection/Tech Support solutions, with a flexible retail schedule and a focus on customer