Tech Repair & Customer Experience — Flexible Hours

United-Smart-Tech; Cypress (TX); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Monthly store incentives

Ongoing training

Inclusive team culture

Job summary

uBreakiFix by Asurion in Cypress, TX is seeking a Retail Technician to repair devices, assist customers, and grow skills in a fast-paced environment.

You will troubleshoot smartphones and tablets, explain tech in simple terms, manage inventory, and ship devices for same-day service while promoting protection plans. Weekend hours require flexibility; training and incentives are provided.

Qualifications

• 6-12+ months of retail, repair, or customer service experience (preferred).
• Some knowledge of smartphones/OS/hardware.
• Bonus points for soldering or tech repair skills.
• Friendly, organized, motivated team players.

Responsibilities

• Troubleshoot and repair phones, tablets, and more.
• Talk tech in simple, helpful ways with customers.
• Hit performance goals and earn uncapped commission.
• Manage store inventory.
• Package and ship devices for same-day service.
• Promote Connected Home tech protection plans.
• Work flexible retail hours (incl. weekends).

Skills

Smartphones

OS knowledge

Hardware basics

Soldering (bonus)

Job description

uBreakiFix by Asurion in Cypress, TX is seeking a Retail Technician to repair devices, assist customers, and grow skills in a fast-paced environment.

You will troubleshoot smartphones and tablets, explain tech in simple terms, manage inventory, and ship devices for same-day service while promoting protection plans. Weekend hours require flexibility; training and incentives are provided.