In-Store Tech Sales Consultant

Comcast; Boynton Beach (FL); On-site; USD 17,908 - 24,796; Full time

Benefits offered by this job

Day-One benefits

Medical coverage

Dental coverage

Vision coverage

401K with matching

Tuition reimbursement

Job summary

Comcast is seeking a dynamic retail associate in Boynton Beach, FL to engage customers, demonstrate products, and guide them through the purchasing journey. You will help customers with account questions, upsell services, and uphold a friendly, productive store environment.

You bring high energy, reliable attendance, and a willingness to learn about our technologies. Base pay starts around $15.63/hour with potential for additional compensation and comprehensive benefits.

Qualifications

• Friendly, customer-focused approach with ability to explain product features.
• Willingness to learn Comcast/Xfinity products and services.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Customer-focus

Sales & upselling

Communication

Product knowledge

Teamwork

Attitude & resilience

Problem solving

Time management

Active listening

Adaptability

Education

High School Diploma or equivalent

Job description

Comcast is seeking a dynamic retail associate in Boynton Beach, FL to engage customers, demonstrate products, and guide them through the purchasing journey. You will help customers with account questions, upsell services, and uphold a friendly, productive store environment.

You bring high energy, reliable attendance, and a willingness to learn about our technologies. Base pay starts around $15.63/hour with potential for additional compensation and comprehensive benefits.