In-Store Tech & Customer Service Advocate

Hunter Super Techs - TurnPoint; Zebulon (NC); On-site; USD 14,000 - 19,000; Part time

Benefits offered by this job

Paid Training

50% off Verizon Service

Referral Bonus

Career Advancement Opportunities

Job summary

Victra is seeking a part-time Sales Support Representative to deliver world-class service in our retail store. You will support our sales process, provide product knowledge, and connect guests to what matters most, creating an in-store experience that is positive and memorable.

Responsibilities include account reviews, merchandising, and assisting customers with recommendations and data transfers. Training is provided; opportunities for advancement exist.

Qualifications

• High school diploma or GED.
• 1+ years of customer service, preferably in retail or service.
• Willingness to work evenings, weekends, holidays, and peak season.
• At least 18 years old.
• Experience communicating with customers to find solutions.
• Legally authorized to work in the United States.
• Physical: lift 10 pounds and stand for long periods.
• NHU training program within 30 days of start date.

Responsibilities

• Support account reviews, accessory recommendations, data transfers, and queue triage during heavy traffic.
• Lead merchandising, store cleanliness, and operational functions.
• Deliver outstanding customer service during every guest interaction.
• Provide product benefits and solution recommendations.
• Create personal connections with guests to make tech look simple.
• Assist team with guest interactions and follow-through in a fast-paced environment.

Skills

Customer service

Communication

Retail experience

Education

High school diploma or GED

Job description

Victra is seeking a part-time Sales Support Representative to deliver world-class service in our retail store. You will support our sales process, provide product knowledge, and connect guests to what matters most, creating an in-store experience that is positive and memorable.

Responsibilities include account reviews, merchandising, and assisting customers with recommendations and data transfers. Training is provided; opportunities for advancement exist.