In-Store Tax Advisor & Community Advocate

Intuit

Cerritos (CA)

On-site

USD 45,000 - 50,000

Part time

10 days ago

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Benefits offered by this job

401(k) matching
Paid sick time
Employee Stock Purchase Plan
E&O Insurance
Employee Assistance Program
Discounts on Intuit products
Free TurboTax copy
Marketing and growth opportunities

Job summary

Intuit is seeking motivated TurboTax Retail Experts to work on-site at TurboTax Retail or Flagship locations across the United States. You will assist customers with in-person tax preparation, tax advice, calculations, and software support, aiming to grow the local client base and foster long-term relationships.

This non-exempt, on-site role offers a path to yearly performance rewards and a contributing community impact.

Qualifications

  • Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience.
  • Active PTIN required to file taxes.
  • State licenses/certificates/bonds may be required.
  • Minimum 3 years of paid experience filing 30+ federal/state 1040 tax returns per season.
  • Familiarity with Circular 230.
  • Must be onsite 20 hours per week at a TurboTax location.
  • Interest in building a local and online social presence as a TurboTax Expert.
  • Bilingual English/Spanish a plus.
  • Experience in holistic tax advisory services beyond tax filing.
  • Willing to wear a TurboTax uniform and work in a front-facing retail environment.

Responsibilities

  • Be a proactive community ambassador, engaging prospects and converting them into long-term clients.
  • Provide hands-on tax advice and complete preparation for TurboTax customers across simple to complex cases.
  • Deliver a best-in-class customer experience through professionalism and client focus.

Skills

Tax expertise
Customer service
Community outreach
Bilingual English/Spanish
Retail experience
Uniform compliance
Onsite availability
Tax advisory
PTIN knowledge
Public interaction

Tools

TurboTax software
CRM/sales tools

Job description

Intuit is seeking motivated TurboTax Retail Experts to work on-site at TurboTax Retail or Flagship locations across the United States. You will assist customers with in-person tax preparation, tax advice, calculations, and software support, aiming to grow the local client base and foster long-term relationships.

This non-exempt, on-site role offers a path to yearly performance rewards and a contributing community impact.

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