In-Store Talent & Operations Manager

Macy's, Inc.; Durham (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Job summary

Macy's, Inc. in Durham, NC, seeks a Manager, Business Administration to lead essential activities and colleagues across multiple store functions, including hiring, staffing, scheduling, budgets, and cash office operations.

You will drive profitability while maintaining a high-quality shopping environment and ensuring compliance with store policies. You will interview, hire, train, coach, evaluate, and develop direct reports, collaborating with Store Leaders to optimize performance and customer

Qualifications

• Candidates with a High School diploma or equivalent are encouraged to apply.
• 3-5 years of management experience in a retail store required.
• Proven ability to lead hiring, training, coaching, and performance management.

Responsibilities

• Lead essential activities and colleagues to drive store processes and profitability.
• Oversee interviewing, hiring, staffing, and scheduling for efficient operations.
• Manage budgets, cash office, payroll, and supply inventory.
• Direct strategies to impact candidate experience and onboarding.
• Drive store profitability through cost control and optimized staffing.

Skills

Leadership

Operations Management

Recruitment & Retention

Training & Development

Communication

Customer Service

Education

High School Diploma

Tools

POS Systems

Payroll Software

Job description

Macy's, Inc. in Durham, NC, seeks a Manager, Business Administration to lead essential activities and colleagues across multiple store functions, including hiring, staffing, scheduling, budgets, and cash office operations.

You will drive profitability while maintaining a high-quality shopping environment and ensuring compliance with store policies. You will interview, hire, train, coach, evaluate, and develop direct reports, collaborating with Store Leaders to optimize performance and customer