In-Store Shift Supervisor: Customer Service Lead

PLS; Tucson (AZ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k)

Vacation time

Opportunities for advancement

Ongoing training

Job summary

PLS in Tucson, Arizona is seeking a Shift Supervisor to provide leadership and ensure outstanding customer service at our retail financial service center. In this role, you will manage store operations, support team development, and maintain a positive customer service culture.

The ideal candidate will have management experience in hospitality or retail and a strong ability to engage with customers. We offer competitive benefits, including medical, dental, and opportunities for advancement.

Qualifications

• Minimum of one year of management experience in retail, hospitality, or financial services.
• English fluency is required; bilingual in English/Spanish is a plus.
• Ability to work flexible hours, including mornings, evenings, and weekends.

Responsibilities

• Lead the store team to deliver exceptional customer service.
• Manage day-to-day operations and ensure compliance with regulations.
• Support the Assistant Store Manager in achieving store goals.

Skills

Customer engagement

Interpersonal skills

Management experience

Communication skills

Team motivation

Job description

PLS in Tucson, Arizona is seeking a Shift Supervisor to provide leadership and ensure outstanding customer service at our retail financial service center. In this role, you will manage store operations, support team development, and maintain a positive customer service culture.

The ideal candidate will have management experience in hospitality or retail and a strong ability to engage with customers. We offer competitive benefits, including medical, dental, and opportunities for advancement.